CRT-261 Web TestEngine demo

Exit VCEDump CRT-261 Salesforce Certified Service Cloud Consultant (Service-Con-201)
Question 70 of 100
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Q70 Multiple choice

Universal Containers (UC) wants customers to be notified by email when their issue is resolved. The notification should contain a reference link in the form of their case number. The customer should be able to click the link and be redirected to the resolved case in UC's Community.

Which three features must be configured to accomplish this? Choose 3 answers

Select all that apply.

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