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Q27 Single choice

Universal Containers wants to display a list of open cases, data form an external system, and knowledge articles in one view in Salesforce.

What should a consultant recommend to meet this requirement?

A
Configure the Salesforce Console for Service, add Visualforce components, and activate the Knowledge sidebar.
B
Configure the Salesforce Console for Service, integrate the external system, and enable Knowledge
C
Configure the agent console and display the articles, case view, and external system custom object
D
Create a custom Visualforce page to display case list view, external system, and knowledge articles

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