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Q11 Single choice

Your deployment involves introducing a new agent performance dashboard.

Which cut-over requirement helps ensure user adoption and understanding?

A
Providing comprehensive training on the dashboard features and metrics for agents.
B
Making the dashboard easily accessible and readily available within the agent interface.
C
Customizing the dashboard layout and visualizations to align with agent preferences and needs.
D
All of the above, contributing to a positive user experience and encouraging agents to leverage the new dashboard.

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