An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be the BEST response to the situation?
A. Use the administrator control panel in the virtual classroom client to cut off access for the irate user until the learner is calm.Mastery goal setting has better success because it leads to:
A. Immediate results.A learner asks a question about material that has been thoroughly covered. The instructor believes that the learner generally understands the material. Which of the following would be the BEST action for the instructor to take?
A. Guide the learner to answering their own question.An instructor is conducting a virtual class and finds that several learners do not have computer systems that actually meet the guidelines for the course. Due to this, certain required shared applications will not work for them. Which of the following represents the BEST action for the instructor?
A. Contact the course coordinator to remind learners of the requirementsAn instructor notices a learner is not completing the practice exercise that has been assigned. Which of the following is the BEST way to elicit participation?
A. Ask the non-participating learner how they are doing and if they have any questions.A trainer begins every new class with a short humorous anecdote and introductions, and then immediately begins teaching the material. Which of the following should be added to the beginning of the course to set a more effective tone for the course?
A. A discussion of the manager's reasons for providing the courseTo avoid students from being distracted during learning, it is a good practice to:
A. Allow for a period in the beginning of the lesson for learners to check their emails.Which of the following questioning types would be used to compare and contrast a complex concept?
A. ClosedThe Human Resources department is conducting a class for new employees when the air conditioning stops working. Which of the following should the instructor do FIRST?
A. Report the incident to the maintenance departmentAfter completing a block of instruction, several learners have questions on how the material would apply to their situation. Which of the following could the instructor do to show the students the relevance of the material? (SelectTWO).
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