The HR director at a midsize financial services company is processing the retirement of the company's chief operating officer (COO) because the position is being made redundant. The COO is going to receive a pension from the company, but company policy requires the pension to be reduced due to early retirement.
The COO is leaving the company on good terms and asks the HR director to be exempted from the pension reduction. The COO explains that the company's former president, whose position was similarly made redundant five years ago, was granted an exemption from the pension reduction. The HR director knows that the exemption was intended as a one-time exception to the policy and the former president was instructed not to tell anyone. The HR director discusses the COO's request with the company's
CEO, who oversees the administration of the pension plan. The CEO tells the HR director that the pension fund is not financially healthy due to a recent economic downturn. Granting the COO's request would harm the pensions of employees who leave in the future. The CEO and HR director decide to deny the COO's request.
Before learning about the decision, the COO contacts the HR director repeatedly to discuss the issue over dinner that the COO offers to pay for. How should the HR director respond?
A. Offer to meet with the COO during work hours to discuss the issue in private.Consumers are engaging in a boycott campaign against a global organization whose supply chain has been discovered to be involved in child labor and human trafficking. Due to the boycott, the organization has had to begin layoffs over which employees are disgruntled over. Which risk management tactic is most suitable for the HR manager to take?
A. Have the legal department review the layoff plan to avoid litigationA manager accepts a position relocation to a foreign country. Which service should the company provide upon arrival to help the employee in the new environment?
A. Foreign language instructionThe HR director and the CEO of an e-commerce company with 330 employees each receive a similar email from an unrecognizable address. The letter is from an anonymous discontented employee. In the letter, the employees accuses the Chief Financial Officer (CFO) of the company of financial fraudulent practices including using accounting loopholes to hide hundreds of thousands of dollars of bad debt, while simultaneously inflating the company's earnings.
The anonymous email also accuses the CFO of intimidation, retaliation, and virulently attacking senior managers in front of junior colleagues. The email further states that the employee has taken great effort to remain anonymous because of a fear of retaliation, which may lead to termination for spurious reasons. The email states that HR is improperly chummy with the CFO and has never been able to conduct an independent workplace investigation free of prejudice. Which action should the HR director take to best ensure that company leadership understand and act in accordance with the company's expectations of its executives?
A. Involve an independent external firm to discuss compliance issues with senior executives and provide training on reprisal-free ethical reporting.An oil and gas company that operates globally signs an agreement to shift the operations part of the business to another organization. As a result, the company must lay off several employees. Some of the employees that must be laid off are working at headquarters while others are currently assigned to another country to support operations in the field. An HR director is tasked with developing a plan for communicating and executing the layoffs.
What should the HR director do to ensure that there is a successful transfer of knowledge from the displaced employees to those who will be retained after the layoffs?
A. Require the displaced employees to sign a contract that affirms that they will stay with the company during the transition.A rapidly growing company in a competitive labor market has been paying above-market wages. To better align base salaries to the market median, the company is considering a change. Which plan helps keep the firm above the current market?
A. Offer increased incentives while implementing a salary freeze until the competitive market catches up.At least once a year, the board and the president meet to determine which risks are emerging and which have come off the list. Which person is in the best position to facilitate this process of revisiting and updating the risk matrix?
A. President or chief executive officer who meets regularly with the board and is the manager of the senior administratorsAn HR director at a construction company heads an HR department of six employees, including two recruiters. In recent years, managers at the company have begun using external hiring firms rather than internal recruiters to fill vacancies. The HR director notices tension between the HR department and the managers. The HR director investigates further and learns that the internal recruiters are often very busy with several job searches simultaneously. As a result, managers typically do not receive many updates about ongoing job searches for vacancies on their teams, and searches can take several months. The managers receive pressure from company leadership to meet quotas, so they do not have much time to fill vacancies and choose to use external hiring firms, which tend to fill vacancies quickly. However, managers typically do not share information about filling vacancies through external firms with the internal recruiters, wasting time and resources and increasing conflict between the managers and the HR department. Additionally, the HR director learns that some new hires have been disciplined for unprofessional behavior, while others have left the company within six months.
How should the HR director improve the relationships between HR and the managers?
A. Explain to the managers why the HR recruitment process takes as long as it does.Gaps between actual and desired performance are best identified in which phase of the ADDIE process?
A. DevelopmentA company experienced a high degree of turnover during the past year. Senior leadership is worried about the level of turnover and worried that HR is not moving fast enough to fill these positions. The hiring manager says that the applicant pool has been weak lately and they have had trouble finding qualified candidates to hire from within the pool which HR provides. HR has relied heavily on recruiting by word of mouth, which in the past has generated applicants that fit the company's culture. The award for referrals that result in hiring has also been popular with employees.
What would be the most effective step to avoid unwanted turnover in the future?
A. Develop and administer an employee satisfaction survey that solicits candid feedback about employee perceptionsNowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only SHRM exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your SHRM-SCP exam preparations and SHRM certification application, do not hesitate to visit our Vcedump.com to find your solutions here.