SHRM SHRM-SCP Online Practice Questions and Exam Preparation

SHRM SHRM-SCP Online Questions & Answers

• Question 921:

  Cane's software company has decided to utilize a licensing strategy to participate in foreign markets. However, the Chief Operating Officer has significant concerns about the risks inherent in this business model of expansion. Which of the following is a disadvantage of utilizing a licensing strategy to participate in foreign markets?

  A. non-committal of human capital and financial resources to the foreign markets
  B. ability to safeguard the company's technical know-how or patents.
  C. sustainability concerns, environmental regulations, and reputational loss
  D. Volatility of environmental factors in the political, economic, demographic, and legal spheres.
  B. ability to safeguard the company's technical know-how or patents.

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  Licensing is a transfer-related market entry strategy. It involves a company (known as the licensor) granting permission to a company in another country to use its intellectual property for a defined time period. A core disadvantage of a licensing strategy is that the licensor may not have the ability to safeguard or control the company's technical know-how or patents.The advantages of using a licensing strategy to participate in foreign markets include; being able to leverage the company's technical know- how without committing significant additional resources to markets that are unfamiliar, politically volatile, economically uncertain, or otherwise risky.

• Question 922:

  To avoid a charge of defamation, which of the following is the most appropriate action an employer should take?

  A. Conduct background checks and referral audits
  B. Submit voluntary affirmative action plans to the EEOC
  C. Check driving records and verify employment before hiring
  D. Take care that all written or spoken statements about employees are truthful
  D. Take care that all written or spoken statements about employees are truthful

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  Defamation is the oral or written communication of a false statement about another that unjustly harms their reputation and usually constitutes a tort (civil wrong) or crime. A truthful statement is a complete defense to defamation. Also, if the employee gives the employer "consent" to make a statement, then the employer has an absolute privilege to make the statement.

• Question 923:

  When a sales employee is paid a commission based on the cumulative of sales, this is evidence of:

  A. gain sharing.
  B. an individual performance award.
  C. management discretion.
  D. objective goal setting.
  B. an individual performance award.

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  A sales commission is a sum of money paid to an employee upon completion of a task, usually selling a certain amount of goods or services. Employers sometimes use sales commissions as incentives to increase worker productivity. A commission is an individual performance award. Gainsharing is a system of management in which an organization seeks higher levels of performance through the involvement and participation of its people - as performance improves, employees share financially in the gain.

• Question 924:

  The HR manager presents an attrition analysis to the executive leadership team and highlights training interventions and job rotations as action items to prevent high-performers from leaving the organization. What type of analysis is described?

  A. Predictive
  B. Descriptive
  C. Prescriptive
  D. Cognitive
  A. Predictive

• Question 925:

  At the end of a training class on conducting research on consumer preferences in detergent brands, a training participant is asked to produce a consumer research plan for a popular detergent brand. Which of the following levels of learning is the employee being asked to demonstrate?

  A. Comprehension
  B. Synthesis
  C. Knowledge
  D. Analysis
  B. Synthesis

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  The training participant is being asked to produce, create, or synthesize a solution to a consumer research plan. At the knowledge level, the learner might be required to name a subject mentioned in the training. The comprehension level, the learner might be asked to explain why a particular resource was used in a scenario. The analysis level might ask the learner to identify research process steps in a scenario.

• Question 926:

  A small organization is finalizing its plans for evacuating staff and customers during emergencies. What is the primary role of the HR function during such emergencies?

  A. Guiding staff on evacuation procedures
  B. Reporting the emergency to authorities and response teams
  C. Updating staff and their families
  D. Providing first aid to victims injured during the emergency
  A. Guiding staff on evacuation procedures

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  During an emergency evacuation, HR's primary role is to guide staff through the procedures - ensuring employees understand exit routes, muster points, and accountability processes - to safeguard lives and maintain order.

• Question 927:

  The HR director hires a pension service provider that charges higher fees to participants but gives the company a line of credit that is lower than the standard industry rate. This is most likely a violation of;

  A. Distributive justice
  B. Procedural justice
  C. Fiduciary responsibility
  D. Internal equity
  C. Fiduciary responsibility

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  The primary responsibility of fiduciaries is to run the plan solely in the interest of participants and beneficiaries and for the exclusive purpose of providing benefits and paying plan expenses. Fiduciaries must act prudently and must diversify the plan's investments in order to minimize the risk of large losses. In addition, they must follow the terms of plan documents to the extent that the plan terms are consistent with ERISA. They also must avoid conflicts of interest - they may not engage in transactions on behalf of the plan that benefit parties related to the plan, such as other fiduciaries, services providers or the plan sponsor.

• Question 928:

  In recent months, a small start-up company has experienced high turnover. The HR director conducts a companywide engagement survey to assess employees' perceptions of the company culture and their satisfaction with work and the work environment. The survey results suggest employee engagement levels are low, employees do not feel supported to take initiative, and they do not think they can bring their authentic selves to work. The CEO and the HR director discuss the findings. They agree that the current company values do not match the changing workplace. The fundamental values such as taking risks, displaying courage, and respecting individuals with diverse backgrounds and perspectives are missing. The CEO asks the HR director to develop new values that reflect the compan'ys current culture and to align all communications and programs with these values.

  The HR director wants to address the concern that employees are uncomfortable bringing their authentic selves to work. What action should the HR director take to encourage authenticity and inclusion?

  A. Send all employees clear value definitions of authenticity and inclusion and why they matter to the company.
  B. Ask the leadership team and the CEO to model authenticity and inclusion for all employees in the company.
  C. Create opportunities for employees to get to know each other and include others in group conversations.
  D. Form an expert panel to deliver a question-and-answer session with employees on authenticity and inclusion.
  B. Ask the leadership team and the CEO to model authenticity and inclusion for all employees in the company.

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  Leaders set the tone for culture; when the CEO and leadership visibly demonstrate authentic, inclusive behaviors, it creates psychological safety and signals to employees that they can bring their full selves to work.

• Question 929:

  With this budgeting method, all objectives and operations are given a priority ranking:

  A. Formula budgeting
  B. Capital budgeting
  C. Zero-based budgeting
  D. Incremental budgeting
  C. Zero-based budgeting

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  Zero-based budgeting is a budgeting method in which all expenses must be justified for each new period. The budget starts at "zero" and every function within an organization is analyzed for its needs and costs. All expenditure must be justified for each new period.

• Question 930:

  As Director of HR, you are designing an ethics program for your organization. You plan to develop a written code of ethics, training for all organizational members, and means for organizational members to obtain advice on ethical situations. What critical element is missing from your plan?

  A. Oversight and accountability by the board for the ethics program
  B. Systems for confidential reporting of misconduct
  C. discipline system for offenders against the code of ethics
  D. Means for employees to blow the whistle on organizational wrongdoing to governmental agencies.
  B. Systems for confidential reporting of misconduct

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  An ethics program should have a system for confidential reporting of misconduct. Implementing a successful ethics reporting system can create positive effects in the workplace that help improve your ethics program. Because your employees know that the hotline is anonymous, confidential, and secure, you are likely to receive more reports about ethical concerns that may have otherwise gone unreported. This brings potentially serious violations to your attention before they get out of hand.