SHRM SHRM-SCP Online Practice Questions and Exam Preparation

SHRM SHRM-SCP Online Questions & Answers

• Question 791:

  Which of the following is a strategic risk of telecommuting?

  A. The employer will save money on real estate and other overhead expenses
  B. Inability to supervise remote employees
  C. Maintaining confidential company information
  D. Reduction in the social aspect of working with peers.
  C. Maintaining confidential company information

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  The risk that is strategic is one that can negatively impact the company at an organizational level and can hamper its ability to achieve its objectives. Security of confidential company information is the most strategic risk listed in the options.

• Question 792:

  A financial service firm's first course of action to combat projected skill shortage in its industry is?

  A. Increase recruiting levels of top talent before skills are in shortage
  B. Forecast future employee needs and conduct market analysis to make data-driven decisions
  C. Increase engagement levels to ensure retention of human capital
  D. Ensure turnover rates are at low levels and hiring levels are analytically determined to increase skill levels
  B. Forecast future employee needs and conduct market analysis to make data-driven decisions

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  Human resources forecasting helps avoid long-term gaps in company's staffing needs by keeping on top of staffing needs to ensure availability of needed skills for long-term business viability and success.

• Question 793:

  A HR manager is investigating reasons for job turnover among company employees moving from one job or department to another. Which data collection method would provide the information without initiating interdepartmental conflict?

  A. Surveys to all employees who have changed positions within the past year
  B. Group interviews with employees and previous supervisors to discuss reasons for the job changes
  C. Searching through performance appraisal files and personnel records to learn reasons for job turnover within the company
  D. Questionnaires distributed only to employees who have changed positions
  C. Searching through performance appraisal files and personnel records to learn reasons for job turnover within the company

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  Note that the questions states, "without interdepartmental conflict", therefore the best option is searching through performance appraisal files and personnel records this option has no possibility of inter-relational conflict.

• Question 794:

  Which is a good practice for implementing a code of conduct?

  A. Review the code of conduct of organizations of similar size as a guide for the content of the company's code of conduct.
  B. Treat the code of conduct as a living document, and revise it frequently, as needed.
  C. Interact with members of the organization to discuss ethical challenges and compliance requirements.
  D. Utilize the organization's statement of values as the basis for establishing the components of the code of conduct.
  C. Interact with members of the organization to discuss ethical challenges and compliance requirements.

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  Note that "implementation" is different from "creation" Because a code of conduct must address the risks and compliance requirements specific to an organization, it is good practice to include discussions with a broad representation of the organization's members before drafting a code. While the organization's values are considered in drafting the code, they are not the basis of the code. While the code must be reviewed regularly, constantly revising it can lead to employees' not knowing the ethical mandates.

• Question 795:

  Which is the most common reason a company might offshore a particular department or process?

  A. Promote process improvement
  B. Lack of internal experience
  C. Reduce costs
  D. Improve compliance
  C. Reduce costs

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  Companies most often offshore to take advantage of lower labor and operational costs, directly reducing overall expenses.

• Question 796:

  Punishment:

  A. includes cuts in pay, demotion, and termination
  B. is used to decrease the frequency of undesirable behavior
  C. should not be used if the organization wants to achieve immediate results
  D. has no undesirable side effects
  B. is used to decrease the frequency of undesirable behavior

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  While reinforcement rewards desired behaviors, punishment aims to stop undesirable behaviors. With positive punishment, you get something you don't want when you do something your boss doesn't want you to do. Punishment is most effective when it occurs immediately after the undesired behavior.

• Question 797:

  Assigning goals appears to generate greater goal commitment in:

  A. all cultures around the globe.
  B. in low individualism cultures.
  C. in low power distance cultures.
  D. in high power distance cultures.
  D. in high power distance cultures.

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  A culture that gives great deference to a person of authority is a High Power Distance culture, and a culture that values the equal treatment of everyone is a Low Power Distance culture. In High Power Distance cultures, it is accepted for leaders to assign goals to others as is often the basis for their commitment to the goals.

• Question 798:

  What is the core purpose of a global organization's code of ethics?

  A. To reflect the legitimate traditions and values of the home country
  B. To guide its members' decision making and behavior
  C. To manage risks to the organization's public image and reputation
  D. To accommodate the norms of the regions or countries in which the organization operates
  B. To guide its members' decision making and behavior

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  The core purpose of a global organization's code of ethics is to guide its members' decision making and behavior.

• Question 799:

  A software company is opening a facility in China. Some U.S. management and key personnel will be transferred; however, most new employees will be hired in China. Company executives want more information about the Chinese workforce, including a workforce evaluation of the labor market in China. What first step should be accomplished as soon as possible?

  A. Conducting a supply analysis of available employees
  B. Identifying flexible staffing arrangements available in the new region
  C. Completing replacement and succession plans for the new facility
  D. Creating a talent acquisition strategy to recruit skilled talent
  A. Conducting a supply analysis of available employees

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  Conducting a supply analysis of available employees. Evaluating the current supply of U.S. workers and Chinese workers will help to identify the skillsets required and how many workers from each country will be needed. Note that in workforce planning, supply analysis comes first, then a demand analysis, then the gap analysis, and finally the solution analysis.

• Question 800:

  If an organization has a flat structure then there will be a __________chain of command:

  A. short.
  B. long
  C. hierarchical
  D. functional
  A. short.

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  The chain of command refers to the vertical lines of authority within an organization enabling rules to be passed down through the layers of hierarchy. A flat organization or horizontal organization, involves fewer levels of management and greater employee autonomy in the decision-making process.If the organization has a flat structure then there will be a short chain of command.