SHRM SHRM-SCP Online Practice Questions and Exam Preparation

SHRM SHRM-SCP Online Questions & Answers

• Question 1071:

  All of the following are important elements of the political/legal segment of the general environment except:

  A. increases in the federally mandated minimum wage.
  B. the increased use of Internet technology.
  C. the deregulation of utilities.
  D. The Americans with Disabilities Act (ADA).
  B. the increased use of Internet technology.

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  The increased use of internet technology is not an element of the political/legal segment of the general environment.

• Question 1072:

  An instructor asks each of her students to spend a few minutes writing a response to a specific question, then turn to another student and tell them their views, discuss and as a team select the stronger argument. After this exercise, the stronger arguments are written on the board to discuss their accuracy. The instructor is employing which instructional method?

  A. Experiential learning
  B. Active learning
  C. Passive learning
  D. Cognitive performance
  B. Active learning

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  Active learning engages students in the process of learning through activities and/or discussion in class, as opposed to passively listening to a lecture. It emphasizes higher-order thinking and often involves group work. The main difference between active and experiential learning is that the former is learning by participating (reading, writing, and discussing), and the latter is learning by doing (actually carrying out tasks and seeing the results).

• Question 1073:

  A company experienced a high degree of turnover during the past year. Senior leadership is worried about the level of turnover and worried that HR is not moving fast enough to fill these positions. The hiring manager says that the applicant pool has been weak lately and they have had trouble finding qualified candidates to hire from within the pool which HR provides. HR has relied heavily on recruiting by word of mouth, which in the past has generated applicants that fit the company's culture. The award for referrals that result in hiring has also been popular with employees.

  What would be the best way for HR to address senior leaders' concerns about turnover?

  A. Tell senior managers that HR will ask the hiring managers why so many positions are open to determine the cause of the turnover
  B. Tell senior managers that HR will analyze the current turnover rate across fiscal years to determine if the turnover rate has changed drastically.
  C. Tell senior managers that HR will meet with hiring managers about projecting hiring needs more effectively.
  D. Tell senior managers that HR will benchmark the company's experiences against those of similar companies to determine if the situation represents an industry-wide trend or if it is an isolated occurrence.
  B. Tell senior managers that HR will analyze the current turnover rate across fiscal years to determine if the turnover rate has changed drastically.

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  Turnover rate issues are best solved by engaging the use of relevant HR metrics within the organization. Staff turnover is an important way to measure both the effectiveness of the human resources management system and the overall management of an organization or program.

• Question 1074:

  Which is the most significant reason that the information technology department is seen as a strategic partner in an organization?

  A. Organizations need accurate reports on which to base decisions
  B. Technology contractors execute the organization's business.
  C. Information technology provides a competitive advantage for an employer.
  D. The department trains other employees and contractors on advanced analytical skills
  C. Information technology provides a competitive advantage for an employer.

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  Information technology fosters innovation in business which results in smarter applications, improved data storage, faster processing, and wider information distribution. Information technology departments have also become more strategic because of cyber-security (think of hacking, data breaches). Competitive advantage is the attribute that allows an organization to outperform its competitors. These attributes allow the productive entity to generate more sales or superior margins compared to its market rivals. Good To Know: Michael Porter identified generic strategies "Cost Leadership" (no frills), "Differentiation" (creating uniquely desirable products and services) and "Focus" (offering a specialized service in a niche market). He then subdivided the Focus strategy into two parts: "Cost Focus" and "Differentiation Focus."

• Question 1075:

  Crane has been assigned to research on employee satisfaction levels at the company she works. Which of the following is best at helping Crane identify the levels of satisfaction for employees?

  A. Pay and Benefits
  B. Absenteeism reports
  C. Diversity and Inclusion
  D. HR Audits
  B. Absenteeism reports

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  Absenteeism is nonattendance of employees at work when they are scheduled to work. Work attitudes are crucial determinants of withdrawal behavior - therefore, job satisfaction is considered a main determinant of absenteeism.

• Question 1076:

  Which of the following statement best describes a major barrier to the successful implementation of human resource strategies?

  A. Misaligned corporate branding strategies and practices
  B. Inconsistencies between corporate strategies and values
  C. Inability to agree upon and implement human resource metrics
  D. Unanticipated competitor opportunities and threats
  C. Inability to agree upon and implement human resource metrics

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  Note the term, "implementation" therefore the right answer must be linked to the implementation stage.Implementation is the process that turns strategies and plans into actions in order to accomplish strategic objectives and goals. Implementation is the carrying out, execution, or practice of a plan, a method, or any design, idea, model, specification, standard or policy for doing something.

• Question 1077:

  A HR professional wants to represent the percentage of absenteeism for each of the last five years. Which graphic data analysis tool will be most effective for visualizing yearly trends?

  A. Check sheets
  B. Six sigma
  C. Histogram
  D. Scatter diagram
  C. Histogram

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  A histogram allows you to see the frequency distribution of a data set. It offers an "at a glance" picture of a distribution pattern, charted in specific categories. The data is typically displayed in a bar graph that gives viewers a way to quickly absorb the information. By routinely producing histograms, any variation in the data or process is quickly detected. This is a major advantage for organizations because it helps in finding and dealing with process variation quickly.

• Question 1078:

  The attitude survey is a useful diagnostic approach if the potential focus of change initiatives is?

  A. small unit or workgroup
  B. The total organization
  C. product-related
  D. technology related
  B. The total organization

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  The employee attitude survey is a management tool business owners or managers use to learn about the views and opinions of their employees on issues pertaining to the company and their role within the organization. Employee attitude cuts across departments and impacts the entire organization.

• Question 1079:

  A __________ strategy is to acquire and deploy systems offering the best possible capabilities in a specific HCM functional area:

  A. functional
  B. HRIS
  C. Unified
  D. Best-of-breed model
  D. Best-of-breed model

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  A best-of-breed Human Capital Management (HCM) solution strategy is to acquire and deploy systems offering the best possible capabilities in a specific HCM functional area e.g. recruitment.

• Question 1080:

  Which is most likely to occur in a company with a geocentric approach to globalization?

  A. Headquarters policies are modified for local application only when it is required by local laws
  B. Important cultural differences are emphasized over headquarters policies which are adjusted for local application
  C. Individual regions are given full autonomy in the development of a compensation strategy.
  D. Local cultural and legal compensation norms are taken into account in the administration of a cohesive global strategy.
  D. Local cultural and legal compensation norms are taken into account in the administration of a cohesive global strategy.

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  In a geocentric organization, an international company is seen as a single global business, with management talent coming from any location in the enterprise. The strategic plan is global in orientation, while the need to balance global strategy with local cultures and regulations is well understood; Option A refers to the ethnocentric model; Option C refers to a regiocentric model.image credit: chegg.com