Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 681:

  Ursa Major Solar is a Canadian company that has the following set up in Salesforce:

  1.

  They have activated Web-to-Case on their corporate website.

  2.

  Auto-Response is configured so that customers are thanked for logging the case and activated Assignment Rules based on the province (CANADA) in which the customer resides.

  3.

  Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West.

  4.

  Customer Cases that do NOT meet the existing criteria need to be assigned to Queue - World. Which solution will satisfy this requirement?

  A. In Case Support Settings, change Default Case Owner to Queue - World.
  B. In an Active Case Flow, change the name of the Queue to World.
  C. Using a Workflow Rule, change the owner of new Cases outside CANADA to Queue - World.
  D. Using a Trigger, change the owner of Cases outside CANADA to Queue - World.
  A. In Case Support Settings, change Default Case Owner to Queue - World.

• Question 682:

  Ursa Major Solar is looking into backup methods.

  Which set of small and large data backup methods are available in native Salesforce?

  A. Mass Export Wizard, Weekly Data Export Service, and Data Loader Exports
  B. Report Exports, Dashboards Exports, and Weekly Data Export Service
  C. Data Loader Exports, Report Exports, and Weekly Data Export Service
  D. Data Loader Exports, Mass Exports, and Weekly Data Export Service
  C. Data Loader Exports, Report Exports, and Weekly Data Export Service

• Question 683:

  The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updates when a lead is created to Improve processing time. What tool should the administrator use to replace the workflow rules?

  A. Quick Action Flow
  B. Screen Flow
  C. Scheduled Flow
  D. Before Save Flow
  D. Before Save Flow

• Question 684:

  Sales users at Cloud Kicks are requesting that the data in the Industry field on the Account object displays on the Opportunity page layout. Which type of field should an administrator create to accomplish this?

  A. Cross-object formula field
  B. Custom Account field
  C. Standard Account field
  D. Master-detail relationship field
  A. Cross-object formula field

• Question 685:

  All of the following may be used when updating a record using the AppExchange Data Loader EXCEPT:

  A. External Id
  B. Parent External Id
  C. Record Id
  D. Record Number
  D. Record Number

• Question 686:

  What are two Validation Rule Fields? Choose 2 answers

  A. Error Condition Formula
  B. Active Date
  C. Error Message
  D. Owner
  A. Error Condition Formula
  C. Error Message

• Question 687:

  All Salesforce users at Universal Containers are using the predefined actions. Several new actions have been created for different departments and are waiting to be assigned to the users in these departments. Where does a System Administrator override the predefined actions, create a new customized sets of actions, and assign the new customized action layout?

  A. Permission Sets
  B. Publisher Layouts
  C. Global Actions
  D. Record Types
  C. Global Actions

• Question 688:

  With Spring'11 release now you can have Photos in Dashboard components?

  A. No
  B. Yes but only in Tables
  C. Yes in every type of Chart
  B. Yes but only in Tables

• Question 689:

  The Support Manager wants to send an automatic email to the Case Contact when a case is closed. Which automation tool can the administrator use?

  A. Validation Rule
  B. Case Auto-Response Rule
  C. Sharing Rule
  D. Workflow Rule
  D. Workflow Rule

• Question 690:

  The administrator at Cloud Kicks has a custom plckilst field on Lead, which Is missing on the Contact when leads are converted.

  Which two Items should the administrator do to make sure these values are populated? Choose 2 answers

  A. Map the pickilst field on the Lead to the Contact.
  B. Set the pickilst field to be required on the Lead object.
  C. Update the picklist value with a validation rule.
  D. Create a custom picklist field on Contact.
  A. Map the pickilst field on the Lead to the Contact.
  D. Create a custom picklist field on Contact.