Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 411:

  A person account is different from business account because: (any 2)

  A. There is only one record type in person account
  B. There is no contact related list in person account
  C. There are no opportunities to a person account
  D. There are no leads converted here
  A. There is only one record type in person account
  B. There is no contact related list in person account

• Question 412:

  Where will a Campaign associated with a Lead be visible? Choose 2 answers

  A. Campaign Related List
  B. Campaign History Report
  C. Lead History Report
  D. Opportunity Related List
  B. Campaign History Report
  C. Lead History Report

• Question 413:

  AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.

  A. Create a multi-select picklist field that includes both manufacturers and models.
  B. Create a lookup field from the manufacturer object to the model object
  C. Create a manufacturer field as a controlling picklist and the model as a dependent picklist
  D. Create a manufacturer field as the dependent picklist and the model as the controlling picklist.
  C. Create a manufacturer field as a controlling picklist and the model as a dependent picklist

• Question 414:

  Which Sales Cloud Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?

  A. Cloud Scheduler Enhancements.
  B. Email Attachment Enhancements
  C. Activity Attachment Enhancements
  D. Email Association Enhancements.
  E. Salesforce Mobile Usage Data in Custom Report Types.
  F. Email to Salesforce Enhancements.
  A. Cloud Scheduler Enhancements.
  E. Salesforce Mobile Usage Data in Custom Report Types.

• Question 415:

  The account owner, opportunity owners, and case owners may or may not be the same user.

  A. True
  B. False
  A. True

• Question 416:

  Which two statements are correct regarding an approval process? Choose 2 answers

  A. A delegated approver can reassign approval requests.
  B. The approval history related list can be used to track the process.
  C. An assignment rule defines the approver for each process step.
  D. An approval action defines the result of record approval or rejection.
  B. The approval history related list can be used to track the process.
  D. An approval action defines the result of record approval or rejection.

• Question 417:

  Ursa Major Solar wants to use the Salesforce approval process. What are two characteristics that make a sales process a good fit for the Salesforce approval process? Choose 2 answers

  A. The approval manager is randomly assigned from a public group of managers, and there is a second approval by the Sales VP.
  B. There are approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.
  C. The first level approval can be denied and automatically routed to the Sales VP for final approval.
  D. There is an approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.
  C. The first level approval can be denied and automatically routed to the Sales VP for final approval.
  D. There is an approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.

• Question 418:

  Which is a capability of the Cloud Scheduler? Choose 2 answers:

  A. Allow a user to propose multiple meeting times
  B. Automatic propose meeting times based on Salesforce user calendars
  C. Sync a Salesforce calendar with an Outlook Calendar
  D. Custom brand different invitations per customer
  A. Allow a user to propose multiple meeting times
  B. Automatic propose meeting times based on Salesforce user calendars

• Question 419:

  Universal Containers uses Salesforce Content to store technical manuals and videos used by support agents when troubleshooting product issues. They would like to organize these files by product to make it easier to find the correct information and limit access to support agents only.

  Which Content feature can be used to organize these files?

  A. 60 Groups
  B. Featured Topics
  C. Data Categories
  D. Libraries
  D. Libraries

• Question 420:

  You will need a security token to access Salesforce via (choose all that apply)

  A. Import Wizard
  B. Data Loader
  C. Salesforce for Outlook
  D. All of the above
  B. Data Loader
  C. Salesforce for Outlook