Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 271:

  SFDC allows me to add a reporting hierarchy (or organization chart) to my contacts. This way I can better understand the structural dynamics within the businesses I am selling to, and remember who to contact for certain aspects of a sale.

  A. True
  B. False
  A. True

• Question 272:

  What happens when you delete an object that is related to a junction object by a lookup relationship?

  A. The junction object is deleted
  B. The related fields in the junction object is deleted
  C. The master records are deleted
  D. The intersection object is deleted
  B. The related fields in the junction object is deleted

• Question 273:

  Northern Trail Outfitters has two sales groups. Each group has its own unique sales process. Management wants to ensure that the sales groups see their relevant sales process when working on opportunities. How should an administrator meet this requirement?

  A. Page Layouts
  B. Record types
  C. Enable Paths
  D. Opportunity Teams
  B. Record types

• Question 274:

  Which of the following features is not available in Professional Edition?

  A. Big Deal Alert
  B. Workflow
  C. Account Sharing Rules
  D. Multi-Currency
  B. Workflow

• Question 275:

  Which Service Cloud and Service Cloud Console Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?

  A. Multiple Languages for Salesforce Knowledge
  B. Salesforce Knowledge Article Number
  C. Additional Case Article Fields Available for Reports and the Articles Related List
  D. Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge)
  E. Global Search for the Service Cloud Console
  A. Multiple Languages for Salesforce Knowledge
  C. Additional Case Article Fields Available for Reports and the Articles Related List
  D. Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge)

• Question 276:

  File attachments, document tabs, and sales force content count towards Data Storage:

  A. True
  B. False
  B. False

• Question 277:

  On Lead Conversion a Lead Object Custom field can not be mapped to Which Object custom field?

  A. Account
  B. Contacts
  C. Case
  D. Opportunity
  C. Case

• Question 278:

  You are about to enter a new lead from a cold call into SFDC. What do you do first?

  A. Search to determine if the company record already exists in Salesforce because you NEVER want to add duplicate data.
  B. Start entering the new lead
  C. Import the lead into SFDC using your Outlook email account
  A. Search to determine if the company record already exists in Salesforce because you NEVER want to add duplicate data.

• Question 279:

  List view can (Choose all that apply)

  A. Show up to 2000 records in the record count display
  B. Print up to 1000 records in print view
  C. Be enabled and disabled by individual users
  D. Print list can be exported to excel
  A. Show up to 2000 records in the record count display
  B. Print up to 1000 records in print view

• Question 280:

  Which action type is represented by an icon in the process visualizer? Choose 2 answers

  A. Request rejection details
  B. View recall details
  C. Start a new task
  D. Send an email alert
  C. Start a new task
  D. Send an email alert