AHIMA AHIMA Certifications RHIA Questions & Answers

• Question 191:

  Rita Mizner, MBA, RHIA, is Director of Information Services for Mt. Sinai Medical Center. She is well respected for a management style that empowers her staff. All of the following are characteristics of effective delegation, EXCEPT

  A. explaining exactly what needs to be done.

  B. agreeing on performance standards.

  C. providing necessary resources.

  D. retaining authority to make key decisions.

  Correct Answer: D

• Question 192:

  Mercedes, supervisor of the HIM analysts, determined that the outpatient surgery center had record analysts who were doing comparable jobs. The outpatient analysts were ranked two job grades above the HIM analysts. What document could she revise to reflect the actual skills, knowledge, and responsibilities in order to have the HIM analysis position re- evaluated?

  A. needs assessment

  B. job description/job specifications

  C. wage and salary survey

  D. department policy and procedures

  Correct Answer: B

• Question 193:

  Health care is known for rapid change. Cherelle understands the importance of change management and being a positive change agent. Which of the following approaches would be LEAST likely to support her approach?

  A. being available to listen to staff

  B. holding on to the vision

  C. measuring and celebrating success

  D. easing up on delegating

  Correct Answer: D

• Question 194:

  In your department employee performance is rated using a continuous scale range unsatisfactory through average to outstanding. Some other departments use a discrete system which the supervisor assigns "does not meet standards," "meets standards," and "exc standards." Both systems being used are

  A. rating scales.

  B. checklists.

  C. critical incident methods.

  D. ranking methods.

  Correct Answer: A

• Question 195:

  Virginia is the Record Processing Coordinator, which is a lead position. She has an excellent w record and is able to assist in most work areas of the department. She knows that she could e get another job within the hospital for the asking. Recently she has been arriving late and has uncooperative in dealing with others. As her immediate supervisor, what is the BEST first step dealing with this situation?

  A. Institute progressive discipline.

  B. Ignore the situation and hope she will improve because she is a good employee.

  C. Counsel her by encouraging self-analysis and problem-solving processes.

  D. Suggest that she transfer to another department.

  Correct Answer: C

• Question 196:

  Samantha is the evening discharge analysis clerk. As the evening supervisor, you personally trained her regarding the correct job procedures and policies. Within the last 2 months, Samantha has received an oral and written warning for failure to follow job procedures. Your facility utilizes a progressive discipline system. What is the next appropriate step?

  A. demotion

  B. suspension

  C. oral reprimand from the evening supervisor

  D. written warning from the director of the department

  Correct Answer: B

• Question 197:

  Your organization's employees consist of a mixture of women and men. The women are of ages, some are single mothers, others are married women with no children, and still others women who care for older parents at home. The men also have varying personal lifestyles. Y are working with Human Resources to provide a benefit program that allows your employees choose from an array of benefits based on their own needs or lifestyle. You want to offer the a(n)

  A. prepaid benefit plan.

  B. cafeteria benefit plan.

  C. flexible benefit plan.

  D. employee-driven benefit plan.

  Correct Answer: B

• Question 198:

  Jon is a recent graduate who is considering accepting a position as Trauma Registrar at a large metropolitan medical center while he prepares to apply to graduate school. In making the decision, he considers the offer of $15 per hour for a 40-hour week, benefits of 27.5% of his salary, and tuition waivers of 6 credits per year at $145. He calculated that the total compensation would be

  A. $40, 650.00

  B. $39,563.25.

  C. $38,599.00

  D. $31,030.00

  Correct Answer: A

• Question 199:

  Tina, the Coding Supervisor at Upstate Hospital, has heard rumors that the Health Information Management Department at her facility is starting a coding training program. Rumor also has it that the Department Director, Rose, is trying to recruit the coding supervisor from a neighboring hospital to head up the training position. Tina makes the following statement to the assistant director: "I'm obviously not good enough for the training position. Perhaps I should resign." As the Assistant Director, how should you respond?

  A. Ignore Tina's statement.

  B. Refer Tina to the Employee Assistance Program.

  C. Assist Tina in developing her career goals.

  D. Guarantee Tina that she will be considered for the position.

  Correct Answer: C

• Question 200:

  There is an opening for a coder in a 150-bed acute care hospital. The position requires someone who can code from a wide variety of medical records using both ICD and CPT. Of the following candidates interviewing for this position, which would be the most appropriate to hire?

  A. a high school graduate who has applied for entry into the 2-year community college RHIT program

  B. a recent graduate of a 4-year HIM program, RHIA eligible, who hopes to become a department manager within 1 year

  C. a graduate of a 2-year community college HIT program, RHIT eligible, with 1 year of outpatient coding experience

  D. a RHIA with 5 years of supervisory experience in medical records who recently moved to this city and can find no other available position as a supervisor at this time

  Correct Answer: C