The coding supervisor reviewed the productivity logs of four newly hired coders after their first month. The report below illustrates each coders output. Based on analysis of this report, which employee will require additional assistance in order to meet the coding standards?
A. Coder 1
B. Coder 2
C. Coder 3
D. Coder 4
The Director of the Health Information Services Department has determined that an in- service for department supervisors on improving productivity levels in their respective areas is needed. As an outcome of this in-service, the director would like the supervisors to understand that when setting productivity levels, a supervisor must
A. tailor any training needs to each individual employee to achieve the productivity levels.
B. direct training needs to the most efficient employee within the department in order to achieve the productivity levels.
C. determine the productivity standards for each area and job function.
D. consider only quantity and not quality.
Emma Grace is a transcriptionist. Her productivity level, as determined by line count per day, has dropped significantly over the past 2 weeks. As a result, there is a backlog in transcription of history and physical reports and surgical reports. Several doctors and the operating room supervisor have complained. An appropriate initial course of action for the Supervisor of Transcription is to
A. counsel the transcriptionist privately.'
B. fire the transcriptionist immediately.
C. refer the matter to the Human Resources Department.
D. suspend the transcriptionist without pay for 3 days.
The supervisor of release of information in a Health Information Department is preparing a woe distribution chart in the hopes of identifying some problem areas. Although the work distribution chart can provide the supervisor with a great deal of information concerning the work performed by her staff, it will not indicate
A. if a task is divided among employees disproportionately.
B. the solution to a specific problem area.
C. if the skills of each employee are utilized appropriately.
D. the appropriate method of work division.
The average number of transcribed lines per month at Bent Tree Hospital is 142,500. The daily production standard is 950 lines per day. With 20 workdays in the month, calculate the minim number of FTEs needed for this volume.
A. 13
B. 8
C. 6
D. 7.5
The organizing process determines how the work in a particular department will be divided an accomplished. In order to be in the best position to organize the work effectively, the manage must first engage in which management function?
A. staffing
B. directing
C. planning
D. controlling
The director of a Health Information Department has discovered that the department's policy regarding the usage of the copy machine has been consistently abused by the majority of the still. To put an end to this inappropriate use of the copy machine, the director should institute department
A. method.
B. rule.
C. objective.
D. procedure.
Anna Kathryn is attending budget training for new supervisors. The representative from Finale explains that costs ________ will vary in direct proportion to changes in the volume of care provided.
A. fixed
B. periodic
C. variable
D. semi-variable
Written documents that assist an organization in achieving its objectives and carrying out i mission statement are known as
A. strategic plans.
B. game plans.
C. tactical plans.
D. operational plans.
After a work sampling study was completed, it was found that 20% of a coder's time was devoted to pulling records for physicians with missing diagnoses. How many minutes of a 7-hour day are taken up with this activity?
A. 140
B. 84
C. 2 1
D. 5 6
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