As the Director of the Health Information Department, you are preparing a request for approval for the purchase of an encoding system. Because this is considered a capital request, you required to submit the cost-benefit ratio. The software and license costs $6,000, hardware. maintenance is $1,500, and the training of two employees will cost $500. It is expected that encoding system will increase reimbursement by $10,000. The cost- benefit ratio is
A. 0.8.
B. 1.7.
C. 1.25.
D. 1.33.
In preparing a capital budget request, the first priority will be to document
A. the specific type of equipment requested.
B. where the new equipment will be located.
C. the need for the new equipment.
D. the cost of the new equipment.
Which of the following statements is false in regard to departmental reengineering?
A. It is mainly done to reduce departmental costs.
B. It is intended to make small or minor changes in order to improve a function or process.
C. It is intended to improve departmental productivity.
D. It is intended to ensure satisfied customers.
Elizabeth Hoke is the Chief Executive Officer (CEO) at Anywhere Medical Center. At the beginning of each fiscal year, she begins a formal planning cycle. Her annual planning process should begin with which of the following?
A. revising the institutional mission
B. developing strategic plans
C. establishing the annual organizational objectives
D. developing strategic goals
One of your first tasks as the new Manager of Health Information Services is to review the department policy and procedure manual. You have determined that several policy statements are incongruent with appropriate current employee practices. Proper management conventions require
A. leaving the policy as written in the manual.
B. contacting the hospital attorney to decide what action to take.
C. enforcing the existing policy.
D. revising the policy appropriately and documenting the date of the change.
The Director of Health Information Services has recently received approval to purchase the necessary equipment to place all inactive records on optical disc. The director plans to redo the department layout to accommodate the equipment and to ensure that the equipment is placed in the most appropriate area of the department. Which of the following tools will best assist the director with this new layout?
A. proximity chart
B. frequency chart
C. Gantt chart
D. replacement chart
Amelia Claire is a CNA and an RHIA who is a clinical documentation trainer for a large health system. The results of a quality improvement study indicated that an informed consent was not obtained for 25% of the surgical procedures performed. Brooke had discussed the problem with the director of the Health Information Department and they have decided to begin corrective action by providing an in-service. The most important participants that should attend this in- service are
A. nurses and unit clerks.
B. medical record and quality improvement personnel.
C. physicians and residents.
D. administrators.
In order to improve efficiency and productivity, which of the following sequence of steps is most effective?
A. Break down the work into component activities, assign personnel, and delegate authority.
B. Delegate authority, assign personnel, and define individual job duties.
C. Know the objective; assign personnel and group activities into proper organizational units.
D. Know the objective; break down the work into component activities, and group activities into proper organizational units.
Based on the Gantt chart shown above, which planned activities can be done simultaneously?
A. Activities 1 and 2
B. Activities 3 and 4
C. Activities 1, 3, and 4
D. Activities 2 and 3
Which of the following statements best describes the scalar or chain of command principle?
A. Effective organization is made up of people who perform the work assigned.
B. There is a clear flow of authority from superior to subordinate throughout the organization.
C. The objectives of a business or a group of functions within the business must be clearly defined and understood.
D. The number of subordinates under the immediate supervision of the supervisor should be limited.
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