Microsoft PL-900 Online Practice Questions and Exam Preparation

Microsoft PL-900 Online Questions & Answers

• Question 1:

  A company uses a manual process to manage escalations for customer support calls.

  You must use Power Automate to automate the process for routing escalated calls.

  You need to create the flow.

  Which type of connector should you use?

  A. Office 365 Users
  B. Microsoft Excel
  C. Microsoft Dataverse
  C. Microsoft Dataverse

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  Explanation

• Question 2:

  HOTSPOT

  A user is starting to learn about Power Apps.

  Which objects should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

  Explanation

  Reference: https://docs.microsoft.com/en-us/powerapps/powerapps-overview

  https://docs.microsoft.com/en-us/power-automate/getting-started

• Question 3:

  This question requires that you evaluate the underlined text to determine if it is correct.

  You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.

  Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

  A. No change is needed.
  B. one
  C. three
  D. four
  C. three

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  Explanation

  Restore a canvas app to a previous version in PowerApps.

  1.Open powerapps.com, and then click or tap Apps in the left navigation bar.

  2.Near the right edge, click or tap the info icon for the app that you want to restore.

  3.Click or tap the Versions tab, and then click or tap Restore for the version that you want to restore.

  4.In the confirmation dialog box, click or tap Restore. A new version is added to your list.

  

  

  https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/restore-an-app

• Question 4:

  HOTSPOT

  You ate creating a model-driven app.

  Instructions: For each of the following statements, select Yes if the statement is true.

  Otherwise, select No.

  NOTE: Each correct selection is worth one point.

  

  

  Explanation

• Question 5:

  HOTSPOT

  A company plans to build solutions by using Power Platform technologies.

  For each of the following statements, select Yes if the statement Is true. Otherwise, select No.

  

  

  Explanation

  Box 1: Yes

  By default, you can download up to seven days of bot conversation transcript sessions from the past 30 days directly from the Power Virtual Agents portal.

  Box 2: No

  You can set the permissions for a Flow.

  Reference:

  https://docs.microsoft.com/en-us/power-virtual-agents/analytics-sessions

  https://docs.microsoft.com/en-us/connectors/microsoftflowforadmins

• Question 6:

  DRAG DROP

  A company is implementing a customer service solution by using Dynamics 365 Customer Service. The company is extending the solution to meet additional business requirements.

  The solution has the following requirements:

  1. Customers can log on to a secure website and view the progress of customer service tickets.

  2. Refund requests over a certain value can be automatically sent for managerial approval in Microsoft Teams.

  3. Create a custom page showing a gallery of pictures within the Dynamics 365 Customer Service app.

  You need to use Microsoft Power Platform technologies to implement the solution.

  Which technology should you use? To answer, drag the appropriate technologies to the correct requirements. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  

  Explanation

• Question 7:

  DRAG DROP

  You need to explain the major components of the Common Data Model (CDM) and their functions.

  Match each term to its definition.

  Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Each correct match is worth one point.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  

  Explanation

  Box 1: Microsoft Power Platform

  Power Platform combines the robust power of PowerApps, PowerBI, and Microsoft Flow into one powerful business application platform – providing quick and easy app building and data insights. Each component of the Microsoft Power Platform is built on the Common Data Service for Apps. Each component is dynamic by itself, but brilliant and masterful when combined.

  The Microsoft Power platform brings all your data together into a common data model.

  Box 2: Entities

  An entity is a set of records used to store data, similar to how a table stores data within a database.

  Reference:

  https://community.dynamics.com/365/b/encloud9dynamicss365crm/posts/an-introduction-to-the-microsoft-power-platform

  https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/data-platform-intro

• Question 8:

  A company is creating a canvas app to display data from a legacy system that is located on the company's internal network.

  You need to connect to the data.

  What should you use?

  A. custom connector
  B. content pack
  C. data gateway
  D. Power Automate
  C. data gateway

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  Explanation

  A data gateway is used to securely connect to on-premises data sources, such as a legacy SQL Server database, from the cloud. It acts as a bridge between the on-premises data source and the cloud-based app, such as the canvas app in this scenario. The data gateway handles the communication between the app and the database, and allows for secure, real-time data access. A custom connector, content pack, and Power BI may also be used in conjunction with the data gateway, but the data gateway is specifically designed for connecting to on-premises data sources.

  https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-management

• Question 9:

  A business uses a form to collect information.

  You create a business process flow for the form.

  The top of the form must display where the user is in the process.

  You need to identify what to configure at the top of the form.

  What should you identify?

  A. Step
  B. Stage
  C. Branch
  D. Workflow
  B. Stage

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  Explanation

• Question 10:

  DRAG DROP

  A company has a sales team and a support team. The company has the following requirements:

  1. The sales team must be able to access on-hand inventory horn vendors.

  2. The back-office support team does not store or maintain the data.

  3. The back-office support learn must maintain a list of items that the company sells.

  4. The list must include a business process flow for any sales price discounts.

  You need to create a Power Apps app that supports the teams by using native Power Apps functionality

  Which type of Power Apps app should you create?

  To answer, move the appropriate Power Apps types to the correct teams.

  You may use each Power Apps type once, more than once, or not at all You may need to move the split bar between panes or scroll to view content

  Select and Place:

  

  

  Explanation