PL-600 Real Exam Questions
242 questions available · Page 1 of 25
Updated Exam DumpsVerified AnswersPass Guarantee
A company wants to add an interactive checklist to a Power Platform solution to ensure that salespeople are following the same steps when qualifying leads.
You need to recommend a solution that will incorporate this checklist.
What should you recommend?
Correct answer: D
HOTSPOT
You are a Microsoft Power Platform architect gathering solution requirements for a customer. Management uses three different systems to locate asset inventory and contract details.
Management must view inventory with the ability to select assets and view additional details. Sales representatives have issues locating assets based on specific features in a timely manner when working with customers.
You need to prioritize the requirements.
Which priority should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You are documenting a company's current enterprise architecture.
You need to evaluate the architecture of the data to identify its influences.
Which three data in uences should you ask the company about? Each correct answer presents a complete solution. (Choose three.)
NOTE: Each correct selection is worth one point.
Correct answers: B, D, E
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
1. The company uses Microsoft Office 365.
2. The company has a custom app for managing and tracking passenger luggage. The app uses
Microsoft Dataverse.
3. For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
4. The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options.
5. The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
6. The company uses vendors to service aircraft.
Environment
1. Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
2. Minimize the use of third-party products and custom development.
3. Reduce customer support call volumes by having the system automatically resolve common issues.
4. The security rule for agents must contain the privileges in the default Customer Service Representative security role.
5. Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity.
6. Application use layout should be role specific.
Agents
1. You must standardize the format used by agents to enter customer phone numbers.
2. Agents need a solution to replace paper reservation checklists.
3. Agents need dashboards to show a current count of all reservations on the entity.
4. Agents need a way to track reservation issues.
5. Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
6. Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
7. Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
1. IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
2. IT staff needs a system that is easy to navigate to active cases.
3. IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
4. IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
1. Management requires paginated reports for stakeholders.
2. Management wants to provide frequent flyers with better service when the flyers call.
3. Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
1. Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
2. Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
3. Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
HOTSPOT
You need to recommend a collaboration tool for each group.
Which tool should you use? To answer, select the appropriate tool in the answer area.
NOTE: Each correct selection is worth one point.
Box 1: Microsoft Teams
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Box 2: Dynamics 365 Workspace
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
The Expense management mobile workspace lets users capture and upload a receipt, so that they can attach it to an expense report later.
References:
https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-exp/expense-management-mobile-workspace
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
1. First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.
2. The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information.
3. Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Azure Active Directory.
4. An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker's primary recruiter.
5. First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device.
Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.
Requirements
General
1. There is no standardized communication tool across the company, and this causes communication issues between different teams.
2. First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases.
3. Workers must be able to communicate in near real-time with worker support agents.
Client company visits
1. Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality.
2. Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information.
3. The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency.
4. When a worker makes an appointment, the appointments must appear in the timeline for the worker's contact record.
Job history information
1. The solution must provide a worker appointment booking system that can access worker historical job placement data.
2. The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker.
3. Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker.
4. Job posting data from previous work engagements must be accessible by the Power Platform solution to ensure that new job postings are accurate.
5. First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
Worker access
1. The solution must support workers that speak different languages. The solution must provide automatic translation capabilities.
2. The solution must support near real-time communications between workers and recruiters.
3. Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters.
4. The solution must provide workers a way to search for general information about available positions.
5. Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.
Data platform
1. Audit teams must have the ability to view worker information on their mobile devices.
2. Audit teams must be able to record data during visits to locations where workers are placed.
3. The solution must support the ability for a corporate governance auditing team to periodically audit the organization's records, policies, and procedures.
Reporting and analytics
1. The reporting and analytics team must be able to create reports that include data from all facilities and all workers.
2. Management reports must present an overview of the entire organization. Other reports may be limited
to specific offices.
3. You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
1. Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users.
2. Worker records must only be viewed by the recruiting office that the worker visits.
3. Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system.
4. User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access.
5. Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data.
6. Alerts regarding the number of recruited and placed at client companies must be updated as background processes.
Issues
The organization reports the following issues:
1. Recruiters report that they cannot see historical job placement data for workers.
2. API usage reports show that the number of API calls made exceeds limits. This causes delays saving data.
3. Users cannot view Power BI reports within the Power Platform apps.
4. Some security clearance information for workers not visible from within the Power Platform solution.
5. Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity.
6. The testing ream reports that one of the canvas apps is not working as expected. An error message displays as specific pages load.
7. Currently all route planning for the audit team is done manually. This does not always result in the best route for the mobile audit teams, especially when many appointments are scheduled. Lack of optimization can lead to missed visits with companies.
You need to recommend technology for accessing historical job placement data.
What should you recommend?
Correct answer: B
A virtual table is a custom table in Microsoft Dataverse that has columns containing data from an external data source. Virtual tables appear in your app to users as regular table rows, but contain data that is sourced from an external database, such as an Azure SQL Database. Rows based on virtual tables are available in all clients including custom clients developed using the Dataverse web services.
Scenario:
First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information.
The solution must provide a worker appointment booking system that can access worker historical job placement data.
First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
References:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-virtual-entities
A company uses Microsoft Power Platform with assets that include solution files, flat files, custom code, HTML files, and data.
You need to use application lifecycle management (ALM) to deploy the assets to Microsoft Dataverse.
Which tool should you use?
Correct answer: A
HOTSPOT
A company uses Dynamics 365 Sales and Power BI.
Sales managers must be able to keep track of changes to their pipeline in the following ways:
1. Notify the sales managers when an Opportunity changes sales stage.
2. Notify the sales managers when the pipeline drops below 2.5M USD.
3. When reviewing the pipeline in Power BI, a sales executive must be able to add a Playbook to an
Opportunity.
You need to recommend a solution that meets the company requirements.
Which combination of solutions should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Box 1: Microsoft Power Automate, Microsoft Dataverse connector, and Microsoft 365 Outlook connector
Use Microsoft Dataverse as the data source.
While Power Automate is a robust tool with ever-expanding capabilities, it also handles simple tasks with grace. A universal business need for many organizations is the ability to automate email notifications based on certain criteria: an opportunity is won, send an email to the sales manager; a case is closed,
send an email to the customer; a work order is completed, send an email to the customer.
Power Automate can easily accommodate this using the Microsoft 365 Outlook connector.
Box 2: Microsoft Power Automate, Power Bi data alerts, and Microsoft 365 connector Data alerts in the Power BI service: Set alerts to notify you when data in your dashboards changes beyond limits you set.
Box 3: Microsoft Power Automate, Power BI, Power Apps, and Microsoft Dataverse connector
References:
https://www.velosio.com/blog/2021/01/27/tracking-emails-the-right-way-with-power-automate/
https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts
Background
VanArsdel, Ltd. builds custom homes. The company has one Azure tenant and uses multiple systems to manage the sales, construction, and warranties of the homes.
The company has three departments: sales, construction, and warranty. Sales, contract, and warranty information is not shared among the departments.
The owner of VanArsdel, Ltd. requires a consolidated system that the company can use to track each home's progress.
Sales
Current environment
1. Company employees use Microsoft Outlook for all communications.
2. Company employees use Microsoft Word to create sales contracts.
3. Employees in the sales department are frequently in different locations and work different hours from each other.
4. Employees in the sales department use a Contracts team in Microsoft Teams to collaborate.
5. The company uses a third-party marketing tool to update contacts every day.
Requirements
1. Contacts' names must be formatted before they are imported from the third-party marketing tool.
2. The company must retain contracts for ve years.
3. The company requires that the sales department display the All Contracts view in Microsoft Teams.
4. All contract information must be stored in the All Contracts view.
5. Contracts must not be lost if a device is lost or stolen.
Issues
1. Employees in the sales department store contracts on their local computers.
2. The construction team receives a copy of a contract only when the sale of a home is complete.
Construction
Current environment
1. Employees in the construction department use Project Online to manage schedules.
2. Employees in the construction department use Microsoft Excel to manage costs of projects.
3. The main supplier of construction materials provides an API to the company.
4. The company uses the API to manage suppliers for projects in near real time.
Requirements
Employees in the construction department must be able to demonstrate how their work is performed rather than document their process.
The company requires that project schedules be created less than a week after a contract is signed.
A eld must sum up the costs of the materials.
Issues
1. Employees in the construction department are unable to schedule resources because they are not informed of future projects.
2. Employees in the construction department currently enter basic project information manually for each software application.
Warranty
Current environment
1. Employees in the warranty department use Excel to track project issues and resolutions.
2. The company requires that employees in the warranty department meet with each other in person to discuss their job roles.
Requirements
1. The company requires that warranty claims be resolved in less than a month.
2. The company requires that all claims be entered in the system along with their related issues.
3. If a claim is found to be invalid, the company requires that the claim and its related issues be deleted.
Issue
Employees in the warranty department report that they are frequently sent to homes without knowledge of what is in scope for the project.
Requirements
1. The new system must use the development and production environments.
2. The development environment must be the master of all changes.
3. All table changes must be added ta solution. Changes to the solution must not be allowed to be made in the production environment.
4. Each department must have a custom app. Employees must be able to access only their department's app.
5. All sales, contract, and warranty data must be shared among the departments.
6. The project manager must be solely responsible for creating and owning the deployment plan for projects.
7. All projects must run by using the Agile methodology.
8. The deployment plan must include the environment setup, training plan, rollout strategy, and deployment support.
Issue
The IT manager reports that the deployment plan is not complete.
You need to identify a product that can perform the functions of the current tools with minimal custom development.
Which product should you use?
Correct answer: D
You need to design the security strategy for employees.
What should you use?
Correct answer: D
You are designing the data model for a school. The school wants to track students' enrollments in courses.
The system must meet the following requirements:
1. Track the courses in which each student is enrolled.
2. Track the students that are enrolled in each course.
3. Track dates when each student enrolled in each course and the person who approved the enrollment.
4. Allow users to create a report that details which students are enrolled in which courses.
You need to recommend a data model that will fit the school's requirements.
Which logical model should you recommend?
Correct answer: A
Need a relationship table.
N:N (Many-to-Many): A table relationship that depends on a special Relationship table, sometimes called an Intersect table, so that many rows of one table can be related to many rows of another table.
When viewing rows of either table in a N:N relationship you can see a list of any rows of the other table that are related to it.
References:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships