Microsoft Microsoft Certifications MS-720 Questions & Answers

• Question 81:

  You are deploying Microsoft Teams Phone.

  You need to provide a user with a device on his desk that can be used when the user's computer is turned off.

  The device must meet the following requirements:

  1.

  Support calls.

  2.

  Support video.

  3.

  Support speed dial.

  4.

  Display chat history.

  Which type of device should you provide?

  A. Teams-certified handset

  B. Teams display

  C. Teams panel

  D. Teams Rooms

  Correct Answer: B

  Reference: https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-96c2-1d3437e6d4e6

• Question 82:

  Your company has a main office in Dallas.

  The company has a Microsoft Teams Phone deployment.

  Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.

  In the Microsoft Teams admin center, you get a number in the Dallas area code.

  You need to assign the new Dallas number as the default audio conferencing bridge.

  What should you configure in the Microsoft Teams admin center?

  A. the Conference bridges node under Meetings

  B. the Networks and locations node under Locations

  C. the Phone numbers node under Voice

  D. the Auto attendants node under Voice

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge

• Question 83:

  Your company has an office in Seattle.

  The default dial-in number for the company's Microsoft Teams meetings has an area code of 425.

  The company does NOT have an office in New York. However, most of the company's customers are in New York.

  You need to get a new default dial- In number that has a local 718 area code. You will NOT define additional location information in Teams.

  Which two actions should you perform before you assign the bridge? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Get a Dedicated conference bridge (Toll) number.

  B. Search for new numbers by using a 718 area code.

  C. Get an auto attendant toll-free number.

  D. Get a Dedicated conference bridge (Toll Free) number.

  E. Search for new numbers by using New York.

  Correct Answer: AD

• Question 84:

  You have a Microsoft Teams Phone deployment.

  You have a PBX that connects to the PSTN by using an E1/T1 Primary Rate interface (PRI).

  You plan to migrate to Direct Routing by using the existing PSTN services.

  What should you install upstream of the PBX?

  A. a physical Session Border Controller (SBC)

  B. an FXO SIP Analog Telephony Adapter (ATA)

  C. a virtual Session Border Controller (SBC)

  D. a Session Border Controller (SBC) in Azure

  Correct Answer: A

• Question 85:

  You have a Microsoft Teams Phone deployment.

  You are deploying a new remote site.

  You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.

  You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.

  Which type of endpoints is supported by the SBA?

  A. call queues in Microsoft Teams

  B. audio conferencing in Microsoft Teams

  C. Microsoft Teams panels

  D. Microsoft Teams Windows desktops

  Correct Answer: D

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance

• Question 86:

  You have Microsoft Teams Phone handsets.

  You need to receive an alert when a handset of an executive goes offline.

  What should you do in the Microsoft Team admin center?

  A. Create a Teams app setup policy and assign the policy to all executives.

  B. Create a configuration profile for IP phones.

  C. Register the handsets by using remote provisioning.

  D. Modify the device state rule.

  Correct Answer: D

  Reference: https://docs.microsoft.com/en-us/microsoftteams/alerts/device-health-status

• Question 87:

  Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones. The help desk receives reports that several user phones fail to lock automatically after

  the timeout period.

  You need to verify whether the configuration profile is applied to the problematic phones.

  Solution: From Users in the Microsoft Teams admin center, you locate each affected user and review the settings on the Voice tab.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: A

• Question 88:

  You have a Microsoft Teams Phone deployment.

  You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.

  What should you use?

  A. a calling policy

  B. call delegation

  C. group call pickup

  D. call parte and retrieve

  E. call forwarding

  Correct Answer: C

  The call sharing and group call pickup features of Microsoft Teams let users share their incoming calls with colleagues so that the colleagues can answer calls that occur while the user is unavailable.

  Group call pickup is less disruptive to recipients than other forms of call sharing (such as call forwarding or simultaneous ringing) because users can configure how they want to be notified of an incoming shared call (via audio and visual

  notification, visual only, or banner in the Teams app), and they can decide whether to answer it.

  Incorrect:

  Not A: Call park and retrieve is a feature that lets a user place a call on hold. When a call is parked, the service generates a unique code for call retrieval. The user who parked the call or someone else can then use that code with a supported

  app or device to retrieve the call.

  Not B: Microsoft Teams Phone call delegation. Add a delegate to answer or make calls on your behalf in Microsoft Teams.

  In steps:

  1.

  Select your profile photo.

  2.

  Select Settings > General, and then select Manage delegates.

  3.

  Select Your delegates and type the person's name.

  4.

  Choose which permissions to give them, and then select Add.

  5.

  Your delegate gets notified about their new status.

  6.

  Under Calls, select Forward my Calls > My delegates to manage your permissions and make sure your calls go to all your delegates.

  Not C: Group call pickup is less disruptive to recipients than other forms of call sharing (such as call forwarding or simultaneous ringing).

  Reference:

  https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup

  https://support.microsoft.com/en-us/office/set-up-a-delegate-to-take-your-calls-75e8c522-dde0-45b3-8fd1-8341f19740f9

  https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve

• Question 89:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while

  others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

  Solution: You set the routing method for the call queue to Attendant routing.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: B

  Reference: https://www.orbid365.be/shared-voicemail-arrives-in-teams/

• Question 90:

  You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.

  You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.

  Which three components should you implement? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point

  A. highly available Session Border Controllers (SBCs)

  B. calling policies

  C. PSTN usages

  D. voice routing policies

  E. tenant dial plans

  Correct Answer: ACD

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing