Microsoft MB2-717 Online Practice Questions and Exam Preparation

Microsoft MB2-717 Online Questions & Answers

• Question 91:

  You are working for a company that is in the process of trying to secure a large contract

  As you work with this sales opportunity, you need to manage all the various people involved in the sale, both from the customer and external stakeholder point of view.

  You need visibility on the Opportunity record to do this.

  Which type of functionality can you use in Microsoft Dynamics 365 to facilitate visibility of those involved?

  A. Stakeholders
  B. Business Process Flows
  C. Contact Preferences
  D. Chats
  D. Chats

• Question 92:

  You are a sales manager who has a large sates team.

  You want to track when you lose sales to your competitors.

  Which activity allows you to track your competitors in relationship to a lost opportunity?

  A. Resolution activities
  B. Phone activities
  C. Task activities
  D. Email activities
  B. Phone activities

• Question 93:

  Your sales manager has asked you to take over management of a sale for a customer that was managed by a previous employee.

  You want to make sure everyone who views the Opportunity has full visibility to everything that has happened with the sale to this point and allow other staff to see that you are now managing the sale.

  How can you meet these needs in Microsoft Dynamics 365?

  A. Email the new management information to everyone in the company.
  B. Delete the Opportunity and recreate it.
  C. Assign the record to yourself.
  D. Assign the record to a team.
  D. Assign the record to a team.