Microsoft MB-240 Online Practice Questions and Exam Preparation

Microsoft MB-240 Online Questions & Answers

• Question 211:

  You are a Dynamics 365 for Field Service system administrator.

  You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.

  Solution: You implement the following configuration changes:

  1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.

  2) Assign an Hourly Markup percentage to each Resource Pay Type.

  3) Assign Resource Pay Types to the applicable Pay Type.

  4) Create the Holiday Schedule.

  Does this meet the goal?

  A. Yes
  B. No
  B. No

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  Explanation

• Question 212:

  You are implementing a Microsoft Dynamics 365 Field Service solution for a customer who has the Field Service Dispatcher security role.

  You recently built a custom work order form, but the customer is having trouble viewing it when they log into Dynamics 365. You confirm that the form is set to Display to Everyone, but the customer is still not able to see the form.

  You need to resolve this issue.

  What should you do before selecting Save and Publish?

  A. 1. Navigate to the app designer.2. In the site map designer, ensure the work order area is present.
  B. 1. Navigate to the app designer.2. Under the work order, ensure the custom form is set to be visible.
  C. 1. Navigate to the work order form.2. Select Enable Security Roles3. Ensure Enabled for Fallback is selected.
  D. 1. Navigate to the work order form.2. Select Enable Security Roles and Display to only these selected Security Roles3. Ensure the Field Service Dispatcher role is applied to the form.
  D. 1. Navigate to the work order form.2. Select Enable Security Roles and Display to only these selected Security Roles3. Ensure the Field Service Dispatcher role is applied to the form.

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  Explanation

• Question 213:

  You have created a new entity to tie to the Asset to capture key data. You launch the Microsoft Dynamics 365 Field Service mobile app in offline mode.

  You need to ensure that you can see the entity.

  What should you do?

  A. Sign in to Power Apps, and ensure the entity is enabled for mobile offline.
  B. Sign in to Power Apps, and ensure the entity is enabled for Microsoft Outlook mobile offline.
  C. Sign in to the System Business Settings to ensure the entity is enabled for mobile offline.
  D. Enable the entity for mobile.
  A. Sign in to Power Apps, and ensure the entity is enabled for mobile offline.

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  Explanation

• Question 214:

  HOTSPOT

  You need to complete the cloud flow to send a push notification to the Robotics Engineer.

  How should you configure the cloud flow trigger? To answer, select the appropriate settings in the trigger fields of the cloud flow.

  

  NOTE: Each correct selection is worth one point.

  

  

• Question 215:

  DRAG DROP

  You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.

  You need to complete the remaining steps to prepare your work order data for optimization.

  Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  

  Explanation

  Explanation/Reference:

• Question 216:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You are working with your customer to define their schedule board.

  Your customer needs you to add or create additional views for their scheduling team.

  Solution: Create a new view in the Bookable Resource Bookings Views. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view.

  Does this meet the goal?

  A. Yes
  B. No
  B. No

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  Explanation

• Question 217:

  A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor. Which two actions should you perform in Dynamics 365 Field Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

  A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor.

  Which two actions should you perform in Dynamics 365 Field Service?

  NOTE: Each correct selection is worth one point.

  A. Create an agreement and service-level agreement with the applicable invoice terms and escalation points.
  B. Create a price list with the appropriate products, services, and pricing discounts.
  C. Create an agreement with the applicable invoice terms.
  D. Create an entitlement with the applicable entitlement terms and Field Service details.
  B. Create a price list with the appropriate products, services, and pricing discounts.
  D. Create an entitlement with the applicable entitlement terms and Field Service details.

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  Explanation

• Question 218:

  You are implementing Dynamics 365 Field Service for Contoso Manufacturing.

  You need to set up preventive maintenance schedules for the assets they service.

  In addition to creating an agreement booking, what else must you set up to associate the asset with the agreement?

  A. Asset functional location
  B. Auto-generate work orders set to Yes
  C. Booking recurrence
  D. Agreement booking incident
  D. Agreement booking incident

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  Explanation

• Question 219:

  You are a field service technician. You need to supply a fan belt for a compressor at a customer site. When checking the stock in your van you realize your fan belt inventory is showing 0.

  You need to initiate a transfer from the stock at the home office.

  Which two fields must you use to complete the transfer of stock? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. To Location
  B. Destination Warehouse
  C. Source Warehouse
  D. From Location
  B. Destination Warehouse
  C. Source Warehouse

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  Explanation

• Question 220:

  DRAG DROP

  Your company’s inventory clerk has received a truck shipment of parts for repair of equipment on such a rush order. The order needs to be completed as soon as possible.

  Which three steps, in sequence, are needed to receive the products to the existing rush order in Field Service? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  

  Explanation

  Explanation/Reference: