CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 541:

  After installing an updated video card driver in a Windows XP machine, a technician sees a blue screen of death (BSOD). Which of the following would BEST help the technician repair the computer?

  A. Update antivirus definitions
  B. Run System Restore
  C. Last Known Good Configuration
  D. Factory pre-installation CD
  C. Last Known Good Configuration

• Question 542:

  Anne, a technician, is trying to access the company intranet and is receiving an error stating the website is not found. Which of the following tools would she use to determine if the intranet server is online?

  A. PING
  B. NETSTAT
  C. NSLOOKUP
  D. IPCONFIG
  A. PING

• Question 543:

  A user states that they are connected to a hotel's wireless access point but cannot reach their email account. Which of the following should the user MOST likely perform?

  A. Agree to the web based terms of use
  B. Reinstall the wireless NIC drivers
  C. Turn off Windows firewall
  D. Change the wireless frequency
  A. Agree to the web based terms of use

• Question 544:

  A technician installs another IDE hard drive for more storage space and now when the workstation boots up it displays a message of `disk not found'. Which of the following is the MOST likely cause?

  A. The jumper is set to master on the newly installed hard drive.
  B. The jumper is set to cable select on the newly installed hard drive.
  C. The new hard drive is faulty.
  D. The operating system is corrupt.
  A. The jumper is set to master on the newly installed hard drive.

• Question 545:

  A residential customer just purchased a new wireless router. During the setup, which of the following should be done to increase the default security of the router?

  A. Change the default SSID
  B. Change the default password
  C. Turn off DHCP services
  D. Change the default wireless channel
  B. Change the default password

• Question 546:

  Which of the following mobile device sync methods is easiest for the end user but requires more configuration on the part of the technician?

  A. Dock sync
  B. Encrypted wired sync
  C. Wireless sync
  D. Wired sync
  C. Wireless sync

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  Reference: http://www.pcworld.com/article/242242/how_to_use_wireless_sync_in_ios_5.html

• Question 547:

  When issuing user permissions for job functions, an administrator should assign:

  A. Permissions based on employee's role.
  B. Them to the Power User role on the machine.
  C. Permissions based on employee's seniority.
  D. Them to the Administrator role on the machine.
  A. Permissions based on employee's role.

• Question 548:

  Which of the following should a technician do FIRST to secure a mobile device?

  A. Assign a passcode
  B. Download updates
  C. Disable GPS
  D. Install antivirus
  A. Assign a passcode

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  Reference:

  http://www.computerworld.com/s/article/9239655/Mobile_phone_security_no_brainer_Use_ a_device_passcode

• Question 549:

  Which of the operating systems can be upgraded to Windows 7 Professional?

  A. Windows 7 Enterprise
  B. Windows Vista Home Premium
  C. Windows XP Professional
  D. Windows Vista Business
  D. Windows Vista Business

• Question 550:

  A user reports that their PC does not work. Which of the following would be the BEST question for the technician to ask the user to get further information?

  A. "Can you get to the Internet?"
  B. "What exactly does not work?"
  C. "Does the PC turn on?"
  D. "Are you able to sign on?"
  B. "What exactly does not work?"

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  Clarify what is not working. The line of questioning is an effective strategy to discover and solve a problem especially on phone.