CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 461:

  When walking past a server with a RAID 5 array, a technician hears a loud clicking noise. Which of the following could MOST likely occur?

  A. BSOD
  B. OS not found on boot
  C. Hard drive failure
  D. RAID array failure
  C. Hard drive failure

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  Reference: http://datarecoveryhospital.com/qa-26/

• Question 462:

  Which of the following tabs under MSCONFIG would allow a technician to configure all of the applications that launch at boot?

  A. Startup
  B. Services
  C. Tools
  D. Boot
  A. Startup

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  Reference: http://www.hongkiat.com/blog/speed-windows-startup-with-msconfig/

• Question 463:

  A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform NEXT?

  A. Document findings, actions, and outcomes
  B. Establish a plan of action to resolve the problem
  C. Re-establish a new theory or escalate
  D. Implement preventative measures
  C. Re-establish a new theory or escalate

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  Go back to the finding the real problem. See what is slowing down the performance and then resolve the problem using related troubleshooting techniques.

• Question 464:

  Which of the following operating systems can be upgraded using an in-place procedure to Windows 7 Professional x64?

  A. Windows Vista Professional x86
  B. Windows 7 Enterprise x64
  C. Windows 7 Starter x86
  D. Windows 7 Home Premium x64
  D. Windows 7 Home Premium x64

• Question 465:

  A user states that they have noticed longer wait times when opening applications. Which of the following should the technician perform in order to BEST resolve this issue?

  A. Remove all startup entries
  B. Perform a chkdsk /x command
  C. Defragment the hard drive
  D. Convert the drive from FAT32 to NTFS
  C. Defragment the hard drive

• Question 466:

  When a user tries to print, the OS slows down and appears to lock up. Shutting down the Print Spooler Service restores the computer's speed, but leaves the user unable to print.

  Which of the following should be used FIRST to troubleshoot this problem?

  A. Rebuild print spooler files
  B. Hardware diagnostic software
  C. Event viewer
  D. Antivirus software
  C. Event viewer

• Question 467:

  A user is running a RAID 0 array and has problems with one of the drives. Which of the following actions will the technician take NEXT?

  A. Replace the failing drive and let the RAID recover.
  B. Add an additional drive to the array and let the RAID recover.
  C. Replace the drive; all the data is lost and cannot be recovered.
  D. Remap the RAID array to another drive letter to recover the data.
  C. Replace the drive; all the data is lost and cannot be recovered.

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  Reference: http://www.pcworld.com/article/2026358/multiple-hard-drives-working-together- all-about-raids.html

• Question 468:

  A technician replaced a video card on a desktop PC. The technician powers on the PC to install the device drivers. The PC boots up and goes through the POST, but the screen goes black when trying to boot the operating system. Which of the following steps should the technician perform NEXT to troubleshoot this issue?

  A. Flash the BIOS
  B. Reseat the video card
  C. Boot the PC in safe mode
  D. Replace the video card with a new one
  C. Boot the PC in safe mode

• Question 469:

  Which of the following is the correct path to add new local user accounts to a Windows 7 computer?

  A. Click on the Start button> Right click on Computer> Select Manage> Expand Local Users and Groups> Right click on Users> Select New User
  B. Click on the Start button> Right click on My Computer> Select Manage> Right click on Local Users and Groups> Select Add Users from the menu
  C. Click on the Start button> Right click on Computer> Select Manage> Right click on Local Users and Computers> Select New User
  D. Click on the Start button> Right click on Network Neighborhood> Select Manage> Right click on Users> Select New User
  A. Click on the Start button> Right click on Computer> Select Manage> Expand Local Users and Groups> Right click on Users> Select New User

• Question 470:

  A user has called in a helpdesk ticket about their monitor not powering on but their PC does. Which of the following would be the FIRST thing the technician would check?

  A. Power cable
  B. Power settings
  C. Video cable
  D. Video settings
  A. Power cable