CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 181:

  A user states every time Windows boots up it runs very slow for the first few minutes. The user asks if a technician can shorten the boot time. Which of the following tools would be used to address the issue?

  A. SFC
  B. FIXMBR
  C. MSCONFIG
  D. FIXBOOT
  C. MSCONFIG

• Question 182:

  A user receives a phone call from a person claiming to be from technical support. This person knows the user's name and that the user has Windows installed on their computer. The technician directs the user to open Event Viewer and look at some event log entries to demonstrate the effects of a virus on the computer. The technician also asks the user for their user ID and password so that they can clean the computer. This is an example of which of the following security threats?

  A. Social engineering
  B. Phishing
  C. Malware
  D. Virus
  A. Social engineering

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  Reference: http://www.pcworld.com/article/182180/top_5_social_engineering_exploit_techniques.html

• Question 183:

  A user has Share permissions of "Allow - Full Control" and NTFS permissions of "Allow - Read, Allow - Write, Deny - Modify" to a shared file. In which of the following ways can they manipulate the file?

  A. They can delete the file.
  B. They can open the file.
  C. They can take ownership of the file.
  D. They can edit permissions on the file.
  B. They can open the file.

• Question 184:

  While using a mapping program, which of the following functions shows the user's location on the map as well as movements on the map as they travel?

  A. Accelerometer
  B. Geotracking
  C. Gyroscope
  D. GPS
  D. GPS

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  Reference: http://en.wikipedia.org/wiki/Global_Positioning_System

• Question 185:

  After installing a new multifunctional printer, an administrator realizes the flatbed scanner does not scan any documents. Which of the following is the MOST likely reason of the issue?

  A. The scanner lock switch on the device is locked.
  B. The printer driver was installed incorrectly.
  C. The multifunction printer's USB cable was plugged into the incorrect port.
  D. The scanner's alignment and calibration was not performed.
  A. The scanner lock switch on the device is locked.

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  Reference: http://www.justanswer.com/printers/6cceg-scanner-lock-switch-error- message.html

• Question 186:

  A user is reporting that their computer is running slow and is having trouble connecting to the Internet. After further inspection, the technician notices that the antivirus definitions are up- to-date and the system is scheduled for regular scans. Which of the following solutions will MOST likely help resolve the issues reported?

  A. Enabling system restore
  B. Anti-spyware software
  C. Spam blocker
  D. Pop-up blocker
  B. Anti-spyware software

• Question 187:

  A technician has a client's laptop that is randomly shutting down. Which of the following is the FIRST step of the troubleshooting theory that the technician will perform to resolve the laptop's issue?

  A. Document finding, actions, and outcomes
  B. Identify the problem
  C. Establish a theory
  D. Establish a plan of action to resolve the problem
  B. Identify the problem

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  Reference: http://compcamp.blogspot.com/2011/10/comptia-six-step-troubleshooting.html

• Question 188:

  A user is concerned about an issue with iOS. The user MOST likely has which of the following devices?

  A. iCloud
  B. Android Phone
  C. iPhone
  D. Windows Tablet
  C. iPhone

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  Reference: http://en.wikipedia.org/wiki/IOS

• Question 189:

  A technician receives a trouble ticket about intermittent wireless on a user's laptop while they are at home but not at work. Which of the following could be the cause of this issue?

  A. While at home, the user is too close to their access point
  B. Encryption is set differently at home then at work
  C. Cordless phone is interfering with signal at home
  D. Laptop's wireless is set to only work while at work
  C. Cordless phone is interfering with signal at home

• Question 190:

  Which of the following is a business use case for desktop virtualization? (Select TWO).

  A. Circumvent software licensing
  B. Disaster Recovery
  C. Security Monitoring
  D. Software Testing
  E. Increased Storage Space
  B. Disaster Recovery
  D. Software Testing