CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 171:

  A company has purchased new computers. The old computers will be donated to a local charity. Before the computers are picked up, the president of the company wants to make sure that the computers do not have confidential company information on them. Which of the following is the BEST method to accomplish this?

  A. Run CHKDSK
  B. Format the hard drive
  C. Use a degaussing tool
  D. Defragment the hard drive
  C. Use a degaussing tool

• Question 172:

  An Android smartphone is MOST likely to have which of the following types of user- accessible storage in contrast to a traditional laptop?

  A. Flash
  B. ROM
  C. Floppy
  D. Hard drive
  A. Flash

• Question 173:

  A user reports that the desktop PC shuts down 10 minutes after turning it on in the morning. When the technician moves the PC, it sounds like there are loose parts sliding around in the case. Which of the following is the MOST likely explanation for the PC shutting down?

  A. The CMOS battery is bad.
  B. A memory module has become unseated.
  C. The heat sink retaining clip has broken loose.
  D. The hard drive cable has become unseated.
  C. The heat sink retaining clip has broken loose.

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  Reference: http://www.bleepingcomputer.com/forums/t/96260/broken-heatsink-on-mother- board/

• Question 174:

  A technician would like to image 50 desktop computers from a recently optimized test machine. Which of the following would ready the test machine for capturing the image?

  A. SYSPREP
  B. FDISK
  C. XCOPY
  D. RIS
  A. SYSPREP

• Question 175:

  A technician is working on a user's PC. After testing the theory of the cause, which of the following could the technician perform NEXT? (Select TWO).

  A. Resolve issue
  B. Inform user
  C. New theory or escalate
  D. Document issue
  E. Verify system functionality
  A. Resolve issue
  C. New theory or escalate

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  When you have tested the theory of cause, resolve the issue using troubleshooting techniques and if the issue is not resolved after the troubleshooting measure, reestablish the theory and escalate the issue to higher authorities.

• Question 176:

  A manager needs to have remote access to the main office at all times. Which of the following is the BEST setup?

  A. WWAN
  B. LAN
  C. MAN
  D. VPN
  D. VPN

• Question 177:

  A technician needs to securely delete all data from a hard drive containing highly sensitive information. Which of the following is the BEST way to delete the data?

  A. Low-level format
  B. Manually select and delete the data within the OS
  C. Delete the partition and re-format
  D. Standard format
  A. Low-level format

• Question 178:

  A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states that he needs to update Ann's email client to prevent corruption. At Joe's request, Ann discloses her user name and password. She later discovers that Joe is not a member of the help desk. Which of the following has occurred?

  A. Social engineering
  B. Phishing
  C. Spear phishing
  D. Hijacking
  A. Social engineering

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  Reference: http://www.csoonline.com/article/663329/social-engineering-3-examples-of- human-hacking

• Question 179:

  Which of the following describes the main difference between a laptop and a tablet?

  A. There are no field serviceable parts
  B. Tablets have a multi-touch interface
  C. Tablets are typically not upgradeable
  D. Tablets use solid state drives for storage
  C. Tablets are typically not upgradeable

• Question 180:

  A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?

  A. The device needs a firmware update.
  B. The device needs an updated driver installed.
  C. The plugged in device is too slow for the USB port speed.
  D. The device is incompatible with the installed version of Windows.
  B. The device needs an updated driver installed.