JK0-802 Exam Details

  • Exam Code
    :JK0-802
  • Exam Name
    :CompTIA A+ Certification Exam (JK0-802)
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 23, 2026

CompTIA JK0-802 Online Questions & Answers

  • Question 141:

    A technician wants to create a new logical volume on a machine. Which of the following Windows 7 utilities will allow a technician to perform this action?

    A. DISKPART
    B. FORMAT
    C. CHKDSK
    D. FDISK

  • Question 142:

    A technician is replacing a processor in a workstation. After installation, the workstation starts up and immediately shuts down; the technician tries to start the workstation several more times and gets the same result. Which of the following is the cause of this issue?

    A. The workstation is not plugged in.
    B. The thermal paste was not applied.
    C. The memory was not installed properly.
    D. The L2 cache was not cleared.

  • Question 143:

    A technician has recently installed some new memory in a PC. When the computer is rebooted, the technician hears loud noise coming from inside the case. Which of the following is MOST likely the cause?

    A. The CPU is incompatible with the memory
    B. Something is obstructing one of the fans
    C. One of the hard drives is failing
    D. The new memory is over heating

  • Question 144:

    While configuring a new email application that uses POP3 for a customer, the technician determines the firewall is blocking the traffic. Which of the following ports should be opened to allow POP3 mail traffic through the firewall?

    A. 53
    B. 110
    C. 443
    D. 3389

  • Question 145:

    Users are reporting that their laser printer is picking up multiple pages. The printer has very high utilization. Which of the following should be performed to resolve this issue?

    A. Use a maintenance kit
    B. Calibrate the printer
    C. Replace the toner
    D. Replace the fuser

  • Question 146:

    A computer starts to boot then quickly shuts down. Which of the following should the technician use to troubleshoot this issue?

    A. Toner probe
    B. Power supply tester
    C. Loopback plugs
    D. Events logs

  • Question 147:

    Which of the following activities would BEST be described as social engineering?

    A. Downloading Spyware
    B. Bribery
    C. Writing down passwords
    D. Brute force

  • Question 148:

    It is a company's policy to shut down all workstations at the end of the day. However, the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a `NTLDR is missing' error. Which of the following is a possible solution?

    A. Make a daily announcement to remove all disks before departing for the day.
    B. Change the Boot order in the BIOS.
    C. Make it a part of the evening checks to ensure all disks are removed.
    D. Make a company policy that states that it is unlawful to leave disks in the machines.

  • Question 149:

    Which of the following utilities should be used before installing new hardware in a computer?

    A. System File Checker
    B. Windows Updates
    C. Security Center
    D. System Restore

  • Question 150:

    A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives. These are the symptoms of which of the following?

    A. Failing second hard drive
    B. Failing system hard drive
    C. Bad CMOS chip
    D. Bad CPU fan

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