CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 131:

  A technician must add a line into HKLM. Which of the following tools would BEST enable this ability?

  A. REGEDIT
  B. MSCONFIG
  C. RD
  D. REGSRV32
  A. REGEDIT

• Question 132:

  A user calls the helpdesk and states that they are receiving an IP conflict error on their computer. The user is on a company network that uses DHCP. The technician verified the PC is using DHCP to obtain TCP/IP settings. Which of the following commands should the helpdesk technician use to resolve this issue? (Select TWO).

  A. Ipconfig /renew
  B. Ipconfig /registerdns
  C. Ipconfig /all
  D. Ipconfig /flushdns
  E. Ipconfig /release
  A. Ipconfig /renew
  E. Ipconfig /release

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  Reference: http://technet.microsoft.com/en-us/library/cc938688.aspx

• Question 133:

  Which of the following would remove all data from a drive and ensure that the drive was no longer readable? (Select TWO).

  A. Electromagnet
  B. Overwriting
  C. Format
  D. Repartition
  E. Shredding
  A. Electromagnet
  E. Shredding

• Question 134:

  Which of the following ports will have to be forwarded to allow an RDP connection to a specific machine?

  A. 25
  B. 110
  C. 3389
  D. 8080
  C. 3389

• Question 135:

  A technician is fixing a very slow computer. Antivirus and Malware programs have been run, and some detections have been removed. After running Disk Cleanup, the system still seems to be slow, especially with multiple programs running. Which of the following should the technician do NEXT?

  A. Run CHKDSK
  B. Manually erase all cookies
  C. Go back to the latest restore point
  D. Run defrag
  D. Run defrag

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  Reference: http://windows.about.com/od/maintainandfix/ss/SBSdefragWin7.htm

• Question 136:

  A technician must copy data over an unreliable network connection. Which of the following tools will BEST satisfy this requirement?

  A. ROBOCOPY
  B. XCOPY
  C. FDISK
  D. FTP
  A. ROBOCOPY

• Question 137:

  Which of the following commands, in Windows 7, could a technician use to schedule a disk integrity scan upon next boot?

  A. CHKDSK
  B. ROBOCOPY
  C. SCANDISK
  D. FDISK
  A. CHKDSK

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  Reference: http://technet.microsoft.com/en-us/magazine/ee872427.aspx

• Question 138:

  A user has a problem with the touchpad on their Windows XP notebook. The problem started after a new manufacturer hardware update was installed. Which of the following should a technician do FIRST to troubleshoot this problem?

  A. Edit the device properties in the Registry.
  B. Call the manufacturer support line.
  C. Use rollback driver in Device Manager.
  D. Update the OS to the latest service pack.
  C. Use rollback driver in Device Manager.

• Question 139:

  A user receives an unsolicited call from a technician claiming to be from a Microsoft certified partner. The technician tricks the user into allowing them access to their PC because of malware alerts that were being broadcasted. Which of the following attacks is this user a victim of?

  A. Shoulder surfing
  B. Phishing attack
  C. Social engineering
  D. Malware infection
  C. Social engineering

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  Reference: http://www.social-engineer.org/

• Question 140:

  A technician is called to assist a customer. The customer reports when they powered on the system, they heard a loud noise, saw a spark, and smelled a burning smell. Which of the following should the technician advise the customer to do FIRST?

  A. Power on the system, to see if it happens again.
  B. Immediately notify the fire department.
  C. Unplug the system from the power source.
  D. Turn off the circuit breaker to the building.
  C. Unplug the system from the power source.

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  When you hear a loud noise and see a spark with a burning smell, unplug the system immediately from power source. This might be the case of high voltage frying the innards of the system.