HP HP2-H08 Online Practice Questions and Exam Preparation

HP HP2-H08 Online Questions & Answers

• Question 121:

  What is the main function of a DisplayPort to DVI Adapter?

  A. to convert the output of a graphics card from VGA to DVI
  B. to convert DisplayPort output to DVI for use with a Single Link DVI-D monitor
  C. to enable 3D graphics to be rendered more clearly on a CRT monitor
  D. to enable S-Video support in order to view HDTV content
  D. to enable S-Video support in order to view HDTV content

• Question 122:

  You are at a customer site and need to locate a replacement part number. You are not able to access the Internet from the site. Where can you find the part number?

  A. HP Parts Reference Guide DVD
  B. HP Parts Surfer DVD
  C. Product QuickSpecs
  D. HP Service Media Library DVD
  A. HP Parts Reference Guide DVD

• Question 123:

  A customer calls HP support saying his account is locked out, and the HP Credential Manager will not unlock his account. What should be the first thing you ask the customer about his user account?

  A. Is it an administrator account?
  B. Is the computer a member of the correct domain?
  C. Is it the only account on the computer?
  D. Is he using the correct user name?
  D. Is he using the correct user name?

• Question 124:

  Which HP product line is best suited for a customer who uses a manufacturing computer- aided design program?

  A. HP Tablet
  B. HP TouchSmart PC
  C. HP Mini Notebook
  D. HP Personal Workstation
  C. HP Mini Notebook

• Question 125:

  After a customer has replaced a hard drive, how can they restore the PC or notebook to the factory-default configuration?

  A. by restoring the settings from the preinstalled operating system on the new hard drive
  B. by purchasing a new operating system from Microsoft
  C. by using the recovery media created during the installation process
  D. by using the recover operating system option within the BIOS
  C. by using the recovery media created during the installation process

• Question 126:

  Which utility is required to update the DMI after you have replaced a system board?

  A. hpsetcfg
  B. battery health check
  C. HP SoftPaq Download Utility
  D. Drive Protection System
  C. HP SoftPaq Download Utility

• Question 127:

  What does HP QuickLook enable you to do?

  A. access your Outlook data even if your device is in hibernate mode or powered off
  B. access HP technical data or support information on the Internet
  C. view the contents of a system folder without opening that folder
  D. view the complete system information relating to your notebook
  A. access your Outlook data even if your device is in hibernate mode or powered off

• Question 128:

  Which replacement part can generate an Invalid Electronic Serial Number error?

  A. processor
  B. system board
  C. hard drive
  D. memory
  B. system board

• Question 129:

  Your customer wants better security for sensitive data on their hard drives and asks for help enabling HP DriveLock. Where should you look to enable this?

  A. Windows Disk Management
  B. Security menu in BIOS
  C. Regedit32: Hkey_Local_Machine
  D. HP ProtectTools Security Manager
  B. Security menu in BIOS

• Question 130:

  The operating system installed on an HP desktop computer does not load. What is the first step you should take to determine if a third-party component is related to the problem?

  A. Replace the third-party component.
  B. Remove the third-party component.
  C. Call the third-party vendor's support line.
  D. Update the component drivers/software.
  B. Remove the third-party component.