HP HP2-E43 Online Practice Questions and Exam Preparation

HP HP2-E43 Online Questions & Answers

• Question 11:

  What is a typical characteristic of the IT infrastructure at a mid-sized business?

  A. Has some servers, storage, software solutions, and a network in place.
  B. Employees use virtual client workstations.
  C. Employ a cloud computing solution.
  D. Does not use cutting edge solutions.
  A. Has some servers, storage, software solutions, and a network in place.

• Question 12:

  What is NOT a small business customer pain point in networking?

  A. data security
  B. invited visitors on a wireless LAN
  C. lack of employee mobility
  D. slow response time for server applications
  C. lack of employee mobility

• Question 13:

  What is the primary benefit of HP Support Services?

  A. They provide a clear list of the contacts needed for each type of issue or concern.
  B. They are primarily focused on fixing hardware concerns.
  C. They are primarily concerned with patching the operating system.
  D. They offer a standardized portfolio of support services and single point of contact.
  D. They offer a standardized portfolio of support services and single point of contact.

• Question 14:

  Connecting is one of the IT enabled activities within the HP Just Right IT program. Which statement best describes Just Right IT connecting?

  A. managing important files, information, and data in a manner that is secure and easy to manage
  B. linking networking solutions to boost productivity and customer management
  C. making amazing things - whether it's a product, a service or a marketing piece - with the most appropriate tools for the job
  D. looking like a pro with digital imaging as well as capturing data found in print pieces
  C. making amazing things - whether it's a product, a service or a marketing piece - with the most appropriate tools for the job

• Question 15:

  The HP Personal Systems Group (PSG) helps shape the future of personal computing by transforming how people think, feel, and connect. Which product is NOT part of the PSG portfolio?

  A. HP Business Desktops
  B. HP Ink and Paper
  C. HP Business Laptops
  D. HP Business Workstations
  B. HP Ink and Paper

• Question 16:

  How do you justify the higher cost of HP small business networking solutions compared to some competitive offerings?

  A. Indicate that HP networking products provide enhanced security, reliability, and quality.
  B. Point out legal actions taken against competitors' networking products.
  C. Provide negative reviews about competitors' networking products you have collected from trade journals.
  D. Give the customer a detailed flow chart that illustrates HP's strict component selection criteria.
  D. Give the customer a detailed flow chart that illustrates HP's strict component selection criteria.

• Question 17:

  Which small business customer pain point is addressed by moving from P2P to a first server solution?

  A. no comprehensive portfolio spanning core-to-edge devices
  B. required to keep data safe and secure for years
  C. regularly runs out of space for data storage
  D. needs a safe and single location for company information, with simplified management and backup
  D. needs a safe and single location for company information, with simplified management and backup

• Question 18:

  Which pain point or technology issue is addressed by HP Data Protector Express?

  A. unwanted visitors on the wireless LAN
  B. no products with check-in, check-out functionality
  C. no consistent backup tool-set or policy
  D. too much time spent tuning or configuring equipment
  C. no consistent backup tool-set or policy

• Question 19:

  Which statement is descriptive of HP Care Pack Services?

  A. They do not include educational services.
  B. They provide basic support only and are not intended for mission critical customers.
  C. They are support packages that expand and extend standard warranties for HP hardware and software.
  D. They provide hardware support, but must be combined with other offerings for software support.
  C. They are support packages that expand and extend standard warranties for HP hardware and software.

• Question 20:

  Determining if a customer is open to a meeting with HP and an HP solution is most closely aligned with which step in the sales cycle?

  A. Understanding the Customer Environment
  B. Closing the Deal
  C. Generating a Customer Offer
  D. Qualifying the Opportunity
  D. Qualifying the Opportunity