Salesforce FINANCIAL-SERVICES-CLOUD Online Practice Questions and Exam Preparation

Salesforce FINANCIAL-SERVICES-CLOUD Online Questions & Answers

• Question 91:

  A consultant advising Cumulus Bank wants to ensure that the bank is compliant with Identity Verification Regulationswhen customers contact the bank.

  Which two features should a consultant leverage to design this business process?

  A. Omni Studio
  B. Process Builder
  C. Discovery Framework
  D. Screen Flows
  B. Process Builder
  D. Screen Flows

• Question 92:

  A user is having trouble logging into Salesforce. The users login history shows that this person has attempted to log in multiple times and has been locked out of the organization. How can the system administrator help the user log into Salesforce? (2 answers)

  A. Click reset password on the users record detail page.
  B. Send an email to the user containing the user's password
  C. Log in as the user and enter a new password
  D. Click unlock on the users record detail page
  A. Click reset password on the users record detail page.
  D. Click unlock on the users record detail page

• Question 93:

  A financial services company wants to plan ahead for designing the Financial Services Cloud (FSC) implementation. Which three activities should the implementation team prioritize during planning?

  A. Prepare for integrations with transactional systems, external data sources, custodians, and any other platforms that the company's business relies on.
  B. Beyond the preconfigured settings, evaluate whether they need advanced customizations.
  C. Enable and configure person accounts in FSC, and assign users with permission set licenses.
  D. Review the out-of-the-box capabilities and compare them to the company's current needs.
  E. Design the modifications to fields, picklists, layouts, and othKrequired features to support business processes.
  A. Prepare for integrations with transactional systems, external data sources, custodians, and any other platforms that the company's business relies on.
  B. Beyond the preconfigured settings, evaluate whether they need advanced customizations.
  D. Review the out-of-the-box capabilities and compare them to the company's current needs.

• Question 94:

  A financial institution is concerned about contacting clients or sharing their data when they have requestednot to be contacted.

  Which action should the consultant take in Financial Services Cloud to address the institution'sconcern?

  A. Integrate the Consent object with their Consent Platform to track it in Salesforce.
  B. Hide the client's contact informationand add an approval process for allowing a user to access it to contact the client.
  C. Implement Consent Management for Financial Services Cloud.
  D. Enable and implement the iate Regulation checkbox on the client record to track their request.
  C. Implement Consent Management for Financial Services Cloud.

• Question 95:

  The Salesforce Admin wants to make it easier for call center agents to complete some common tasks by setting up flowsand launch them from the Retail Banking Console. What does the Admin have to keep in mind when setting up Flows?

  A. Flows can be used to provide step-by-step guidance for address changes, without the need for then agent to navigate to different screens.
  B. To open. edit, or create a Flow in Flow Builder, the user needs the Run Flows permission.
  C. To use Financial Services Cloud Flows, you'll need the Financial Services Managed Package installed m the org and the Financial Services Cloud a permission setassigned to the user.
  D. To use a Flow, a user must have access to the underlying object and its field
  C. To use Financial Services Cloud Flows, you'll need the Financial Services Managed Package installed m the org and the Financial Services Cloud a permission setassigned to the user.

• Question 96:

  Rachel Addams belongs to two households:

  1.

  The Addams household where Rachel lives with her spouse, Nigel Addams. Rachel is the client and, as such, is listed as the primary member of that household. This household is also Rachel's primary group.

  2.

  The Symonds household. This household belongs to Rachel's parents, but Rachel manages their finances. Rachel is considered the beneficiary of this household.

  In addition, Rachel's household has a related account, the Addams Charitable Trust, and a related contact, Ivan M. Kohl, attorney at law.

  What should be the relationships between the parties when the Financial Services Cloud consultant sets up Rachel's person account?

  1.Primary Group Household - Addams Household Primary Member - Rachel Addams Spouse - Nigel Adams Trustee - Addams Charitable Trust Household - Symonds Household Primary Member - Neil Symonds Beneficiary - Rachel Addams Related Accounts - Addams Charitable Trust Related Contacts - Ivan M. Kohl

  A financial services company needs to transform the individual data model to person accounts in Financial Services Cloud (FSC), and its consulting partner is helping decide the sequence of the user stories in the design phase.

  What should the implementation team do as the top priority during planning?

  A. Perform a data backup.
  B. Enable a person account in a sandbox.
  C. Configure Person Account record types.
  D. Enable person accounts in FS
  A. Perform a data backup.

• Question 97:

  Which of these statements is correct?

  A. To give users access to the new action plans feature, you must add the Action Plans permission set to the user.
  B. Lightning is not required to enable Action Plans
  C. To assign the Action Plans permission set the user must have a Financial Services Cloud license.
  D. Assigning the Action Plan permission set automatically assigns an Action Plans permission set license to the user.
  A. To give users access to the new action plans feature, you must add the Action Plans permission set to the user.
  D. Assigning the Action Plan permission set automatically assigns an Action Plans permission set license to the user.

• Question 98:

  Our Personal Banker Hank Burton is learning to use Action Plans to ensure compliance in the clientonboarding process. Where can Hank see Action Plan Tasks? (2 options)

  A. Hank will be able to see the Action Plan tasks on therelated list of the Account page layout.
  B. Hank will be able to see the Action Plan Tasks assigned to him on the standard Salesforce task list.
  C. Once the Action Plan is assigned, Hank can see the related Tasks on the Timeline.
  D. Hank will be able to see the Action Plan Tasks assigned to him on his calendar.
  A. Hank will be able to see the Action Plan tasks on therelated list of the Account page layout.
  B. Hank will be able to see the Action Plan Tasks assigned to him on the standard Salesforce task list.

• Question 99:

  The Compliant Data Sharing (CDS) feature lets administrators and compliance managers configure advanced data-sharing rules so that they can improve compliance with regulations and company policies. Which three things should be considered when implementing CDS in Financial Services Cloud (FSC)?

  A. To disable CDS for an object, any Participant Roles associated with that object must be deleted first.
  B. CDS in FSC allows record owners to grant access to their records to other FSC users.
  C. CDS can only be applied to FSC objects and Account and Opportunity objects.
  D. To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model.
  E. Users above the record owner in the Role Hierarchy and non-record owners with Edit access granted through CDS have the same ability/access as record owners,
  B. CDS in FSC allows record owners to grant access to their records to other FSC users.
  C. CDS can only be applied to FSC objects and Account and Opportunity objects.
  D. To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model.

• Question 100:

  Which three insurance processes are managed by the Policy Administration component?

  A. Payments
  B. Approvals
  C. Commissions
  D. Underwriting
  E. Endorsements
  A. Payments
  B. Approvals
  E. Endorsements