Salesforce EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce EDUCATION-CLOUD-CONSULTANT Online Questions & Answers

• Question 71:

  A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.

  What should the consultant recommend to meet the requirement?

  A. Success Teams
  B. Queue Management
  C. Appointment Scheduling
  D. Assignment Rules
  B. Queue Management

• Question 72:

  A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants. Which EDA object should the consultant use?

  A. Course Offering
  B. Course Connection
  C. Term Grade
  D. Program Enrollment
  B. Course Connection

• Question 73:

  Staff in Continuing and Professional Education use Salesforce and Pardot for marketingand management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.

  Which datamanagement strategy should the consultant recommend for course payment information?

  A. Migrate course payments to pardot and Salesforce.
  B. Manage course payments in the transaction system and Pardot.
  C. Manage course payments in the transaction system.
  D. Integrate course payments from Salesforce to the transaction system.
  D. Integrate course payments from Salesforce to the transaction system.

• Question 74:

  An Admissions office wants to digitize andautomate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.

  Which solution should theconsultant recommend to meet the requirement?

  A. Email-to-case
  B. Process Builder
  C. Salesforce Files
  D. App on the AppExchange
  B. Process Builder

• Question 75:

  A large university integrates over one million student Consult records from its Student Information System (SIS) . ................ The university has adopted the Education Data Architecture (EDA) Administrative account

  ................................................ Records in Salesforce is Integration User.

  What should the consultant discuss with the university?

  A. API call limits
  B. Ownership data skew
  C. Account data skew
  D. OAuth token limits
  B. Ownership data skew

• Question 76:

  A university plans to use Salesforce to manage its recruitment and admissions process. A prospective student goes through four maturationstages: Suspects, Prospects, Applicants, and Matriculated. IDs are assigned by the Student

  Information System (SIS) at the Applicant stage.

  Salesforce is the system of record in which two stages?

  Choose 2 answers

  A. Matriculated
  B. Suspect
  C. Prospect
  D. Applicant
  C. Prospect
  D. Applicant

• Question 77:

  The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives. Which solution should the Marketing team consider that will enable former students to updatetheir email address?

  A. social Studio
  B. experience Cloud
  C. Salesforce Engage
  D. Salesforce Anywhere
  C. Salesforce Engage

• Question 78:

  A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforceenvironment. Which two actions should the consultant take?

  A. Set Account and Contact's to public Read/Write before the data load.
  B. Set Account and Contact's sharing to private before the data load.
  C. Load record owners after the Account and Contact data load is complete.
  D. Disable all TDTM trigger Handlers before the data load.
  B. Set Account and Contact's sharing to private before the data load.
  D. Disable all TDTM trigger Handlers before the data load.

• Question 79:

  Recruitment Staff want to use their university login when accessing Salesforce. Which identity management feature should the consultantuse?

  A. Named Credentials
  B. Two-factor Authentication
  C. Social Sign-On
  D. Single Sign-On
  D. Single Sign-On

• Question 80:

  A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.

  Which integration approach should the consultant recommend?

  A. Lightning Connect
  B. Salesforce Data Import Wizard
  C. ETL tool
  D. Salesforce Data Loader
  C. ETL tool