Salesforce EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce EDUCATION-CLOUD-CONSULTANT Online Questions & Answers

• Question 91:

  An elementary school district has evaluated Nonprofit Success Pack and now wants to evaluate the K-12 Architecture Kit. Which action should the consultant take?

  A. Install the K-12 Architecture Kit from the AppExchange.
  B. Start a new K-12 Architecture Kit trial.
  C. Make K-12 Architecture Kit record types available to profiles.
  D. Install the K-12 Architecture Kit from GitHub.
  B. Start a new K-12 Architecture Kit trial.

• Question 92:

  The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low. What should the consultant recommend?

  A. Power of Us Hub
  B. Trailblazer Community
  C. Trailhead
  D. Salesforce Einstein
  C. Trailhead

• Question 93:

  The ITdepartment is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.

  What is the integration direction between the systems?

  A. One-way integration with Salesforce to the housing system
  B. One-way integration with the housing system to Salesforce
  C. One-way integration with to the SIS to Salesforce
  D. One-way integration with Salesforce to the SIS
  C. One-way integration with to the SIS to Salesforce

• Question 94:

  A help desk at a large university wants to track and measure average resolution times andescalations associated with student requests for password resets. Which solution should a consultant recommend?

  A. Salesforce Identity
  B. Digital Engagement
  C. Einstein Next Best Action
  D. Service Cloud
  D. Service Cloud

• Question 95:

  What should a consultant recommend to a university that wants a successful Data Governance committee?

  A. Create a Center of Excellence queue.
  B. Set up a Salesforce Adoption Dashboard.
  C. Refer committee members to Trailhead.
  D. Use RACI matrix to define member roles.
  A. Create a Center of Excellence queue.

• Question 96:

  The International Studies office is using Salesforce tomanage admissions and scholarship awards programs. The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.

  Which solution should the consultant recommend?

  A. Salesforcereports
  B. A third-party app
  C. Salesforce Files
  D. Extended Mail Merge
  C. Salesforce Files

• Question 97:

  A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in their existing Salesforce environment.

  What are two considerations the consultant should discuss with the institution?

  Choose 2 answers

  A. Use EDA record types for student contacts and lead management.
  B. Person Accounts are unsupported in EDA.
  C. Person Accounts can only be merged withAdministrative Accounts.
  D. A support ticket is required to disable Person Accounts.
  A. Use EDA record types for student contacts and lead management.
  B. Person Accounts are unsupported in EDA.

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  Explanation/Reference:

• Question 98:

  An elementary school wants to implement an out-of-the-box solution to track enrollments by grade. Which solution should the consultant recommend?

  A. K-12 Architecture Kit
  B. Nonprofit Success Pack
  C. Education Data Architecture
  D. Program Management Module
  A. K-12 Architecture Kit

• Question 99:

  A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.

  Which two solutions should the consultant recommend?

  Choose 2 answers

  A. Third-party form builder app
  B. Digital Engagement
  C. Interaction Studio
  D. Admissions Connect
  A. Third-party form builder app
  D. Admissions Connect

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  Explanation/Reference:

• Question 100:

  The Advancement officewants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy. What are two recommendations the consultant should make to meet this requirement?

  A. Define organizational objectives.
  B. Start solution designduring a discovery session.
  C. Implement Nonprofit Success Pack.
  D. Prioritize the organization's initiatives.
  A. Define organizational objectives.
  B. Start solution designduring a discovery session.