Salesforce EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce EDUCATION-CLOUD-CONSULTANT Online Questions & Answers

• Question 51:

  A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students tointeract with student organizations. What should a consultant recommend to meet this requirement?

  A. Experience Cloud
  B. Pardot Engagement Studio
  C. Interaction Studio
  D. Einstein Bots
  A. Experience Cloud

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  Explanation/Reference:

• Question 52:

  A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education DataArchitecture (EDA). Advisors need to see a student's primary course of study. Which object in EDA indicate a student's major?

  A. Education History
  B. Relationship
  C. Program Plan Requirement
  D. Program Enrollment
  D. Program Enrollment

• Question 53:

  The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available

  with EDA.

  Which two steps should the consultant take to meet this requirement?

  Choose 2 answers.

  A. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
  B. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
  C. Create a custom picklist valuefor Alumni Chapter on the Affiliation object.
  D. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
  A. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
  D. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.

• Question 54:

  The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.

  What should the consultant discuss first with the school?

  A. Leadership sponsorship
  B. Business objectives
  C. Metric identification
  D. Capacity to administer
  C. Metric identification

• Question 55:

  A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is .............. a launch window in conjunction with the campus calendar. Where should the university confirm the Salesforce product release dates that could impact the timeline?

  A. Trailhead
  B. Salesforce Trust website
  C. Setup Menu
  D. Partner Community
  B. Salesforce Trust website

• Question 56:

  A university plans to use a sandbox for staff training. Sincesandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous. What should the consultant recommend to ensure that student information remains private?

  A. Salesforce Data Mask
  B. Formula Fields
  C. Event Monitoring
  D. Salesforce Shield
  A. Salesforce Data Mask

• Question 57:

  What is the correct order of operationsto ensure customer success in an Education Cloud implementation?

  A. Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts and Plans, Build Solution and Test, Deploy.
  B. Document Current State, Conduct: Discovery Workshops, Write Test Scripts and Plans, Build Solution and Test, Generate Solution Design, Deploy.
  C. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts and Plans, Build Solution and Test, Deploy,
  D. Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution and Test, Deploy
  C. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts and Plans, Build Solution and Test, Deploy,

• Question 58:

  The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.

  What should the consultant confirm?

  A. The directorhas end-user support for the project.
  B. The director has leadership support for the project.
  C. The project has a specific vision.
  D. The project has a measurable goal.
  B. The director has leadership support for the project.

• Question 59:

  Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.

  Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

  A. Email address
  B. Student number
  C. Company name
  D. Company phone
  B. Student number

• Question 60:

  A college is interested in best practice and tips on Salesforce date foverance. Which resource should the consultant recommend?

  A. IdeaExchange
  B. Trailblazer Community
  C. Partner Community
  D. AppExchange
  D. AppExchange