The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
A. Leadership sponsorship
B. Business objectives
C. Metric identification
D. Capacity to administer
A university Advancement office wants to track school historical data for tagged outreach and donation opportunities. Which Education Data Architecture functionality should the consultant recommend?
A. Education History
B. Program Plan
C. Attribute
D. Relationship
What is the correct order of operationsto ensure customer success in an Education Cloud implementation?
A. Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts and Plans, Build Solution and Test, Deploy.
B. Document Current State, Conduct: Discovery Workshops, Write Test Scripts and Plans, Build Solution and Test, Generate Solution Design, Deploy.
C. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts and Plans, Build Solution and Test, Deploy,
D. Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution and Test, Deploy
Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?
A. Email address
B. Student number
C. Company name
D. Company phone
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?
A. Relationships
B. Household Accounts
C. Affiliations
D. Success Teams
The Dean of the Business school has a dashboard that display the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
A. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
B. Set View Dashboard As to the Dean and share it with program directors.
C. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
D. Set View Dashboard As to the dashboard viewer and share it with program directors.
A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student. Which two steps should a consultant take to set up a student in Student Success Hub?
Choose 2 answers
A. Create a Student Case record.
B. Create a User record.
C. Create a Household Account record.
D. Create an Administrative Account record.
A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.
Which integration approach should the consultant recommend?
A. Lightning Connect
B. Salesforce Data Import Wizard
C. ETL tool
D. Salesforce Data Loader
How should a consultant prepare for a successful Education Cloud discovery session with an institution?
A. Create an Education Cloud storyboard.
B. List the current challenges in education.
C. Build the institution's technology roadmap.
D. Review the institution's strategic plan.
A university needs an email marketing tool that all program staff can use for masscommunications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
A. Salesforce Mass Email
B. Custom automation with an email alert
C. Marketing Cloud
D. Digital Engagement Messaging
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