Exam Details

  • Exam Code
    :EDUCATION-CLOUD-CONSULTANT
  • Exam Name
    :Salesforce Certified Education Cloud Consultant
  • Certification
    :Salesforce Consultant
  • Vendor
    :Salesforce
  • Total Questions
    :120 Q&As
  • Last Updated
    :May 07, 2024

Salesforce Salesforce Consultant EDUCATION-CLOUD-CONSULTANT Questions & Answers

  • Question 21:

    A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes. Which EDA object indicates a class is available for a given term?

    A. Course Connection

    B. Attendance Event

    C. Time Block

    D. Course Offering

  • Question 22:

    An Admissions office wants to digitize andautomate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.

    Which solution should theconsultant recommend to meet the requirement?

    A. Email-to-case

    B. Process Builder

    C. Salesforce Files

    D. App on the AppExchange

  • Question 23:

    Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that usesthe Education Data Architecture (EDA).

    Which two objects should the consultant use?

    Choose 2 answers.

    A. Attribute

    B. Case

    C. Case Comment

    D. Behavior Response

  • Question 24:

    A university is planning anenterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase. What is a standard feature of EDA?

    A. Student Advising

    B. Event Management

    C. Degree Auditing

    D. Address Management

  • Question 25:

    A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students tointeract with student organizations. What should a consultant recommend to meet this requirement?

    A. Experience Cloud

    B. Pardot Engagement Studio

    C. Interaction Studio

    D. Einstein Bots

  • Question 26:

    An elementary school wants to implement an out-of-the-box solution to track enrollments by grade. Which solution should the consultant recommend?

    A. K-12 Architecture Kit

    B. Nonprofit Success Pack

    C. Education Data Architecture

    D. Program Management Module

  • Question 27:

    A help desk at a large university wants to track and measure average resolution times andescalations associated with student requests for password resets. Which solution should a consultant recommend?

    A. Salesforce Identity

    B. Digital Engagement

    C. Einstein Next Best Action

    D. Service Cloud

  • Question 28:

    A consultant needs to import a large volume of records into a university s Salesforce production environment that has the Education Data Architecture (EDA). The import file already defines Account and Address information. The university's environment has a private sharing model and several sharing rules.

    Which two temporary actions should the consultant take before importing the data?

    A. Change the sharing model to Public Read/Write

    B. Disable unnecessary code using TDTM.

    C. Disable sharing rules using TDTM.

    D. Change the account model to Household

  • Question 29:

    A CRM committee for a university has asked a consultant about the major release cadence of Salesforce.org and Salesforce.com platform enhancements.

    When areSalesforce.org releases?

    A. Approximately two weeks after Salesforce.com releases

    B. Approximately one month before Salesforce.com releases

    C. Approximately two weeks before Salesforce.com releases

    D. Approximately one month after Safesforce.com releases

  • Question 30:

    The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.

    What should the consultant confirm?

    A. The directorhas end-user support for the project.

    B. The director has leadership support for the project.

    C. The project has a specific vision.

    D. The project has a measurable goal.

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