ASQ CSSGB Online Practice Questions and Exam Preparation

ASQ CSSGB Online Questions & Answers

• Question 141:

  Voice of the Customer is a Lean Six Sigma technique to determine ____________________ attributes of a product or service.

  A. At least 6
  B. The profitable
  C. Critical-to-Quality
  D. The majority of the
  C. Critical-to-Quality

• Question 142:

  Cost of Poor Quality (COPQ) can be classified as either Tangible (Visible) Costs or Hidden Costs.

  A. True
  B. False
  A. True

• Question 143:

  A branch of applied statistics dealing with planning, conducting, analyzing, and interpreting controlled tests to evaluate the factors that control the value of a parameter or group of parameters.

  A. Random Experiment
  B. Probability
  C. Six Sigma
  D. Design of Experiments
  D. Design of Experiments

• Question 144:

  A 1-Sample t-test is used when you want to compare the Median of one distribution to a target value.

  A. True
  B. False
  B. False

• Question 145:

  Compute the theoretical DPMO using the normal distribution. Is this a reasonable calculation? If yes, why?

  If no, why not?

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  DPO = 0.0112

  DPMO = 1,000,000 x 0.0112 = 11,200

  The DPMO calculation is not reasonable because the process is not stable at this time.

• Question 146:

  The difference between the largest observation and the smallest observation in the data set is known as the _______________.

  A. Breadth
  B. Range
  C. Spread
  D. Median
  B. Range

• Question 147:

  When calculating the Cp index, what does the standard deviation represent in the formula ?

  

  A. The tolerance interval
  B. The confidence interval for the result
  C. The range of the process
  D. The variance of the index
  C. The range of the process

• Question 148:

  Fractional Factorial designs for an experimental approach are used when ____________ about the multiple metric interaction in a process.

  A. Much is known
  B. Little is known
  C. We don't care
  D. Data exists
  B. Little is known

• Question 149:

  Explain how Failure Modes and Effects Analysis (FMEA) is used to identify the Xs that cause CTQs to be out of specification. Construct a table to illustrate your explanation.

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  Failure Mode and Effects Analysis (FMEA) is used to identify, estimate, prioritize, and reduce the risk of failure in CTQs through the development of countermeasures based on Xs. There are 10 steps to conducting a FMEA. First, team members identify the critical parameters and their potential failure modes through brainstorming or other tools, that is, ways in which the design might fail (columns 1 and 2 of the table below). Second, team members identify the potential effect of each failure (consequences of that failure) and rate its severity (columns 3 and 4 of the table below). The definition of the severity scale is shown below. Third, team members identify causes of the effects and rate their likelihood of occurrence (columns 5 and 6 of the table below). The definition of the likelihood of occurrence scale is shown below. Fifth, team members identify the current controls for detecting each failure mode and rate the organization's ability to detect each failure mode (columns 7 and 8 of the table below). The definition of the detection scale is shown below.

  Sixth, team members calculate the RPN (Risk Priority Number) for each failure mode by multiplying the values in columns 4, 6 and 8 (column 9 of the table below). Seventh, team members identify recommended actions and contingency plans, persons responsible, and target completion dates for reducing or eliminating each failure mode (columns 10 and 11 of the table below). Eight, team members identify the date the action was taken to reduce or eliminate each failure mode (column 12 of the table below). Ninth, team members rank the severity (column 12 of the table below), occurrence (column 13 of the table below) and detection (column 14 of the table below) of each failure mode after the recommended action (column 10 of the table below) has been put into motion. Tenth, team members multiple the values in columns 13, 14 and 15 of the table below to calculate the RPN (Risk Priority Number) for each failure mode after the recommended action (column 16 of the table below) has been put into motion.

  

  

  

• Question 150:

  The value occurring most frequently in a data set.

  A. Mean
  B. Mode
  C. Variable Data
  D. Risk
  B. Mode