ASQ CSSGB Online Practice Questions and Exam Preparation

ASQ CSSGB Online Questions & Answers

• Question 131:

  Describe the roles and responsibilities of a Master black belt

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  A Master Black Belt is a proven leader and change agent for Six Sigma management. A Master Black Belt provides technical expertise in Six Sigma management.

  1. Teaches Black Belts and Green Belts.

  2. Mentors Black Belts and Green Belts.

  3. Coordinates several Black Belt projects simultaneously.

  4. Improves and innovates the Six Sigma process.

  5. Counsels top management on Six Sigma management.

• Question 132:

  For a normal distribution, two standard deviations on each side of the mean would include what percentage of the total population?

  A. 68%
  B. 47%
  C. 34%
  A. 68%

• Question 133:

  Select all the statements that are true after reviewing the Capability Analysis shown here. (Note: There are 4 correct answers).

  A. The process is out of Control.
  B. The process is properly assumed to be a Normal process.
  C. The Mean of the process moving range is 1.78.
  D. This Capability Analysis used subgroups.
  E. Majority of the dimensional values are outside of the tolerance than within.
  B. The process is properly assumed to be a Normal process.
  C. The Mean of the process moving range is 1.78.
  D. This Capability Analysis used subgroups.
  E. Majority of the dimensional values are outside of the tolerance than within.

• Question 134:

  Which of the new quality management tools is used to organize facts and data about an unfamiliar subject or problem?

  A. The affinity diagram
  B. The header technique
  C. The AND diagram
  D. Matrix diagram
  A. The affinity diagram

• Question 135:

  Create a service example to explain rolled throughput yield, DPO, DPMO, process sigma.

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  A service has 4 steps and each step has only one opportunity for a defect. The yield of step 1 is 0.99, the yield of step 2 is 0.95, the yield of step 3 is 0.99, and the yield of step 4 is 0.97.

  The four steps are independent of each other. What is the rolled throughput yield (RTY), the DPO, the DPMO, and the process sigma?

  RTY=.99x.95x.99x.97=.903

  DPO=1.0-RTY=.097

  DPMO=97,000

  Process Sigma=approx 2.8

• Question 136:

  Which of the following tools can be used to identify and quantify the source of a problem?

  A. Affinity diagram
  B. Control chart
  C. Pareto chart
  D. Quality function deployment
  C. Pareto chart

• Question 137:

  Which of the following describes poorly functioning teams?

  A. Members act independently without inter-dependency
  B. Objectives are realistically set and met
  C. Team members listen to what is being said
  D. Facts and opinions are distinguished
  A. Members act independently without inter-dependency

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  Explanation

  The key question phrase is "poorly functioning." Answers b, c and d are desirable team characteristics (team members listen well and objectives are realistically set and met and facts and opinions are distinguished). Answer a is a poor characteristic in any team or group. Team members must be able to act both independent and interdependently.

• Question 138:

  Consider the following definition: "The best combination of machines and people working together to produce a product or service at a particular point in time."

  What lean concept is being described?

  A. Standard work
  B. A future state map
  C. The value stream
  D. Ultimate cycle time
  A. Standard work

• Question 139:

  Long-term Data represents all the variation that one can expect within the subject process.

  A. True
  B. False
  A. True

• Question 140:

  Define "CTQ." Relate your answer to a SIPOC analysis.

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  CTQ stands for Critical to Quality characteristiC. It is a characteristic of a process, product or service that is critical to the satisfaction of a stakeholder.