Software CSQA Online Practice Questions and Exam Preparation

Software CSQA Online Questions & Answers

• Question 71:

  Customer surveys are:

  A. Objective Baselines
  B. Subjective Baselines
  C. Predictive Baselines
  B. Subjective Baselines

• Question 72:

  Which of the following is NOT one of the five channels of communication?

  A. Information Channel
  B. Emotional Channel
  C. Vocal Channel
  D. Body Channel
  E. Verbal Channel
  B. Emotional Channel

• Question 73:

  In a Waterfall Development Model, most risk management activity occurs close to milestones.

  A. True
  B. False
  A. True

• Question 74:

  At what process maturity level in the SEI process maturity model would you expect that the most effort would be devoted to quality control?

  A. Level Two
  B. Level Three
  C. Level Four
  D. Level Five
  A. Level Two

• Question 75:

  Which of the following would be associated with contracted software developed by a contractor in another country?

  A. Requirements missing
  B. Customer standards may not be met
  C. Quality practice not specified
  D. Communication barriers
  E. Training and deployment specified
  D. Communication barriers

• Question 76:

  Desires and intents concerning intended objectives or products, should be set by:

  A. Management
  B. Quality Function
  C. Project Manager
  D. Quality Team
  A. Management

• Question 77:

  The first step in the Complaint-Resolution Process is:

  A. Gather detailed supporting information
  B. Establish an action plan
  C. Judge the complaints validity
  D. Get on the customer's wavelength
  D. Get on the customer's wavelength

• Question 78:

  Which of the following Quality Management principle(s) are incorporated into the ISO 9001 standard?

  A. System approach to management
  B. Process approach
  C. Mutually beneficial supplier relationships
  D. Factual approach decision making
  E. All of the above
  E. All of the above

• Question 79:

  _________ includes periodically assessing project status, reassessing the documented risks, examining executed strategies that succeeded or failed, and considering new risks.

  A. Risk Monitoring
  B. Risk Resolution
  C. Risk Response Planning
  D. Risk Prioritization
  A. Risk Monitoring

• Question 80:

  Which layer of management is the weakest link in a successful quality management program?

  A. Top
  B. Quality Champion
  C. Middle
  C. Middle