CSQA Exam Details

  • Exam Code
    :CSQA
  • Exam Name
    :Certified Software Quality Analyst (CSQA)
  • Certification
    :Software Certifications
  • Vendor
    :Software
  • Total Questions
    :471 Q&As
  • Last Updated
    :Jul 10, 2026

Software CSQA Online Questions & Answers

  • Question 11:

    Which of the following planning activities is associated with the quality planning question "where do we want to go"?

    A. Capabilities and Opportunity Planning
    B. Policies and Procedure Planning
    C. Priorities and Schedules Planning
    D. Objectives and Goals Planning
    E. Budgeting and Resource Planning

  • Question 12:

    As per Deming's principle 'improve supervision', which one of the following should be discouraged?

    A. Supervisor calls the worker's attention to every defect
    B. Supervisor has more time to help people on the job
    C. Supervisor uses statistical methods

  • Question 13:

    Within ISO 9001, Resource Management includes:

    A. Only Human Resources
    B. Only Work Environment
    C. Human and Infrastructure Resources
    D. Human, Infrastructure, Work Environment, and Facilities

  • Question 14:

    Which of the following is NOT normally considered one of the questions that must be answered in performing quality planning?

    A. Where are we?
    B. Where do we want to go?
    C. How are we going to get there?
    D. When will it be done?
    E. If it fails, who is responsible?

  • Question 15:

    The IT tool that teams can use to identify root causes of a problem is:

    A. Nominal Group Technique
    B. Cause and Effect Diagram
    C. Quality Function Deployment
    D. Force Field Analysis
    E. Affinity Diagram

  • Question 16:

    Effective QA reports written to management ___________.

    A. Convey Information
    B. Change the Behavior
    C. Convey Information and Change Behavior
    D. Demonstrate the Value of QA

  • Question 17:

    Controls are placed near the end of a process or workbench because this is the most appropriate location.

    A. True
    B. False

  • Question 18:

    If a measure is considered valid, it means that:

    A. It is easy to be obtained
    B. It is objective
    C. It measures what it is intended to measure
    D. Two or more people can collect the same number
    E. It is robust

  • Question 19:

    Checking if a date field on a screen gives an error on entering February 29 is an example of:

    A. Functional Testing
    B. Boundary Analysis
    C. White-Box Testing
    D. Error Guessing
    E. Performance Testing

  • Question 20:

    A major corporation issued this statement: "We see ourselves now and in the future as a company with a strong customer franchise, known for reliability, trust and integrity in all relationships. Our business will be based on technologies that have evolved over a long history and which will give us unique advantages over our competition. These technologies will span our core businesses and will also go beyond boundaries we can see today." What type of statement is this?

    A. Vision
    B. Value
    C. Goal
    D. Principle

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