Software CSQA Online Practice Questions and Exam Preparation

Software CSQA Online Questions & Answers

• Question 1:

  One of the concerns that IT management needs to address with their staff when software development is outsourced to an outside organization is:

  A. Why the contract was selected
  B. Loss of employee morale
  C. Need to cooperate with the contractor
  D. Benefit to the organization by having software developed at a lower cost
  E. Improved quality that can be achieved by contracting
  B. Loss of employee morale

• Question 2:

  Which of the following is the most difficult component of the decision making process?

  A. Identifying the individual to make a decision
  B. The decision voting process
  C. Achieving consensus among the involved parties
  D. Setting time to implement the decisions
  E. Encouraging the involved parties to contribute to the process
  C. Achieving consensus among the involved parties

• Question 3:

  Quality Policy is a:

  A. Statement of principles
  B. Mission of the company
  C. Vision of the company
  D. Statement of objectives
  A. Statement of principles

• Question 4:

  Of the following steps, which step of implementing an IT quality function will be performed continually?

  A. Selecting a Quality Manager
  B. Driving the implementation of the quality environment
  C. Developing a charter
  D. Locating organizationally the IT quality function
  B. Driving the implementation of the quality environment

• Question 5:

  Which one of the following is NOT one of the change control procedures?

  A. Proposed change should be formally approved
  B. Developers should make the program changes.
  C. An independent person, other than the person who made the change, should test the final revised program.
  D. Developer should provide access rights for the change in configuration management tool.
  E. The documentation system should be updated with all change sheets or change registers
  D. Developer should provide access rights for the change in configuration management tool.

• Question 6:

  Which of the following is not one of the four major purposes of recording defects?

  A. To ensure the defect is corrected
  B. To determine who made the defect
  C. To report the status of the application
  D. To gather statistics used to develop defect expectations and future applications
  E. To improve the software development process
  B. To determine who made the defect

• Question 7:

  "Toyota production system" is also known as:

  A. COQ
  B. Six Sigma
  C. JIT
  D. Benchmarking
  C. JIT

• Question 8:

  If you want to ensure that individuals can effectively perform work processes, which activity would you implement to achieve that goal?

  A. Measurement
  B. Team Building
  C. Performance Reviews
  D. Career Development
  E. Training
  E. Training

• Question 9:

  The main objectives of process mapping is / are to understand:

  A. How a process contributes to meeting the organization's mission and goals?
  B. Who is responsible for the process?
  C. How the process interfaces to produce the organization's outcomes?
  D. All of the above
  E. None of the above
  D. All of the above

• Question 10:

  A Standard states:

  A. What
  B. When
  C. Where
  D. Why
  A. What