CSQA Exam Details

  • Exam Code
    :CSQA
  • Exam Name
    :Certified Software Quality Analyst (CSQA)
  • Certification
    :Software Certifications
  • Vendor
    :Software
  • Total Questions
    :471 Q&As
  • Last Updated
    :Jul 10, 2026

Software CSQA Online Questions & Answers

  • Question 331:

    Many managers use a metrics dashboard to present measurement data to the user of that data. Another name for a dashboard is:

    A. Subjective Measures
    B. Objective Measures
    C. Valid Measures
    D. Key Indicators
    E. Reliable Measures

  • Question 332:

    Many people believe there is an overlap between internal auditors and quality assurance, however, the main role of internal auditing is to:

    A. Identify and report problems
    B. Define and implement solutions to a problem
    C. Build processes that prevent problems from occurring
    D. Check all products to make sure they are defect free
    E. Conduct acceptance testing before usage

  • Question 333:

    The purpose of a security awareness program is to achieve all of the following objectives, EXCEPT:

    A. Have individuals understand their security roles or responsibility
    B. Have individuals understand the organization's security policy
    C. Have individuals implement security practices into their software
    D. Have individuals understand the security controls in place to protect IT resources

  • Question 334:

    The concept of "just in time", as pioneered by Toyota, is only applicable to inventory control.

    A. True
    B. False

  • Question 335:

    Acceptance Testing is normally designed and performed by:

    A. The Developer
    B. The Quality Control Manager
    C. The Product Development Manager
    D. The User

  • Question 336:

    The purpose of the ___________ is to define the work activities that will accomplish the business objectives.

    A. Management Plan
    B. Business Plan
    C. Quality Plan
    D. Work Plan

  • Question 337:

    Which of the following is an important component of a complaint resolution process?

    A. Get on your opposing party's wavelength
    B. Get the facts
    C. Establish and initiate an action program
    D. Follow-up
    E. All of the above

  • Question 338:

    Focusing on quality can increase productivity, reduce costs, and improve customer satisfaction.

    A. True
    B. False

  • Question 339:

    What technique can be used to provide structure to the ideas from a brainstorming session?

    A. Brainstorming
    B. Affinity Diagram
    C. Matrix
    D. Pie Chart

  • Question 340:

    Objective of assuring that the software / COTS can be integrated into the business system work flow is to ensure that:

    A. There is no disruption to normal operation
    B. Proper training can be given to users
    C. Manual system can be replaced
    D. None of the above

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