CSQA Exam Details

  • Exam Code
    :CSQA
  • Exam Name
    :Certified Software Quality Analyst (CSQA)
  • Certification
    :Software Certifications
  • Vendor
    :Software
  • Total Questions
    :471 Q&As
  • Last Updated
    :Jul 10, 2026

Software CSQA Online Questions & Answers

  • Question 181:

    Process ___________ allows priorities to be set for defining or improving processes.

    A. Execution
    B. Management
    C. Planning
    D. Monitoring

  • Question 182:

    Processes containing only common causes of variation are considered stable.

    A. True
    B. False

  • Question 183:

    Which is generally considered the most important step in the process of contracting for software development?

    A. Selecting an outside organization as a contractor
    B. Contract negotiations
    C. Operation for maintenance
    D. Budget Criteria

  • Question 184:

    The requirement for a control is:

    A. Limit individual's ability to perform
    B. A risk to be reduced
    C. Identify individuals violating organizational rules D. Hold individuals accountable for problems
    E. Assist management in accomplishing their mission

  • Question 185:

    The Pareto analysis statistical quality tool is more commonly known as:

    A. Fishbone Diagram
    B. Run Chart
    C. Scatter Diagram
    D. 80 / 20 Rule
    E. Tally Sheet

  • Question 186:

    ____________ Listening is when the listener is performing an analysis of what the speaker said.

    A. Therapeutic
    B. Critical
    C. Comprehensive
    D. Appreciative
    E. Discriminative

  • Question 187:

    Staged models are composed of a number of distinct levels of maturity.

    A. True
    B. False

  • Question 188:

    Prior to TQM, the distinction between "little-Q" and "big-Q" was given by:

    A. Philip Crosby
    B. Edwards Deming
    C. Motorola
    D. Joseph Juran

  • Question 189:

    Which technique is used to develop a common vision of what a process should look like and depicts processes, their relationships, and their owners?

    A. Flowchart
    B. Process Map
    C. Nominal Group Technique
    D. Pie Chart

  • Question 190:

    There is a strong correlation between process maturity and defect rates. As the process maturity level increases, the defect rate decreases.

    A. True
    B. False

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