IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 101:

  A company wants to launch a new product that will have similar features to an existing product. A business analyst (BA) working on the project has invited the product manager to explain the features and business rules of the new product. Which activity must the BA perform in preparation of the session?

  A. Align the scope of the project to the company's strategy
  B. Review information about the existing project
  C. Ensure requirements are traceable
  D. Determine the communication plan for requirements
  B. Review information about the existing project

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  Explanation Before eliciting requirements for a new product that will have similar features to an existing product, the BA should review information about the existing product to understand its scope, functionality, quality, and performance3. This will help the BA to identify the similarities and differences between the two products, as well as the gaps and opportunities for improvement. Reviewing information about the existing product is also a technique for preparing for elicitation4.

• Question 102:

  Which basis for prioritization allows the project team to work initially with lower-risk requirements first?

  A. Quantitative ranking
  B. Positive risk ranking
  C. Relationship to other requirements
  D. Implementation difficulty
  D. Implementation difficulty

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  This approach prioritizes requirements that are easiest to implement first. This allows the project team to work with the lowest risk requirements first to gain familiarity with the requirements. This is especially useful with a new technology or materials where a learning curve is involved. A is incorrect. There is not a prioritization basis for quantitative ranking. B is incorrect. There is not a prioritization basis called positive risk ranking. C is incorrect. The basis of relationship to other requirements is useful for requirements that need to be implemented so that other requirements, which are dependent on the initial requirements, can be implemented.

• Question 103:

  A business analyst (BA) is modelling requirements to assist the stakeholders in visualizing the appearance and capabilities of a planned solution. What technique is the BA using?

  A. User stories
  B. Root cause analysis
  C. Prototyping
  D. Data flow diagrams
  C. Prototyping

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  Prototyping assist the stakeholders in visualizing the appearance and capabilities of a planned solution. (BABOK v 3.0 IIBA guide)

• Question 104:

  A business analyst (BA) must model information characteristics across multiple information systems for a project. What type of model captures this information?

  A. Interface analysis
  B. Business capability analysis
  C. Decision analysis
  D. Force field analysis
  A. Interface analysis

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  The type of model that captures information characteristics across multiple information systems for a project is interface analysis. Interface analysis is the process of identifying, defining, and specifying the information and services that are exchanged between systems or components. Interface analysis helps to ensure that the information and services are consistent, complete, and compatible across the systems or components, and that they meet the quality and performance requirements. Interface analysis can also help to identify potential risks, issues, or dependencies related to the information and services exchange.

• Question 105:

  A business analyst (BA) held a formal walk through of requirements developed on a project. Stakeholders expressed concerns because they had different interpretations of the requirements. What activity would help ensure a common understanding?

  A. Ensure appropriate templates used throughout elicitation
  B. Ensure consistent referencing of requirements
  C. Ensure compliance with key performance indicators
  D. Ensure correct terminology is used
  D. Ensure correct terminology is used

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  Correct terminology is essential for ensuring a common understanding of the requirements among stakeholders. It helps to avoid ambiguity, confusion, and misinterpretation. Appropriate templates, consistent referencing, and key performance indicators are also useful for eliciting and managing requirements, but they are not sufficient to ensure clarity and comprehension. References: BABOK Guide v3, page 50; CCBA Mock Test,

• Question 106:

  Which of the following is used to define and document the business analysis approach?

  A. Structured walkthrough
  B. Progressive elaboration
  C. Process modeling
  D. Decision analysis
  C. Process modeling

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  Process modeling is used to define and document the business analysis approach. D is incorrect. Decision analysis is used to rate available methodologies against organizational needs and objectives. A is incorrect. Structured walkthrough is used as a means of validating a created, selected, or tailored business analysis approach. B is incorrect. Progressive elaboration describes the process of providing more and more information through incremental details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on the requirements.

• Question 107:

  Holly is the business analyst for her organization and she's leading a requirements workshop for a proposed solution. In this workshop, Holly is using a requirements tracing matrix to help prevent against scope creep. What is scope creep?

  A. It's the removal of the things that don't conform to the quality of the requirements.
  B. It's the addition of the things that aren't needed to consume the project budget.
  C. It's the addition of the things that don't trace back to the original project scope.
  D. It's the addition of the deliverables that don't trace back to the original business goals to the project scope.
  D. It's the addition of the deliverables that don't trace back to the original business goals to the project scope.

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  Scope creep is the addition of the deliverables that don't trace back to the original business goals to the project scope. Answer: B is incorrect. The addition of deliverables to the project scope in an attempt to consume the project budget is called gold plating. Answer A is incorrect. The removal of elements that don't contribute to the overall quality is the removal of non-value added deliverables. Answer C is incorrect. This answer is tempting but is incorrect, as the project scope doesn't exist yet, as Holly is only gathering the requirements for a proposed solution.

• Question 108:

  A business analyst (BA) is verifying a set of requirements. One of the requirements is "After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission." Which one of the following requirements quality characteristic is breached?

  A. Concise
  B. Prioritized
  C. Atomic
  D. Understandable
  A. Concise

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  Concise is a requirement that is considered concise when it uses just enough information to describe itself. It doesn't contain unnecessary explanations or content.

• Question 109:

  Audrey is the business analyst for her organization and she's doing an assessment of the organization's readiness to implement the solution. In her assessment, she's finding that there are conflicting stakeholder groups for and against the proposed solution. Some of the stakeholders have more power over the solution than others. What diagram can Audrey create to visualize the people that are for and against the solution?

  A. Force field analysis diagram
  B. Tornado diagram
  C. Stakeholder matrix
  D. Pareto chart
  A. Force field analysis diagram

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  A force field analysis diagram shows the opposing forces to the solution and ranks their force, their power over the solution decision. Answer B is incorrect. A tornado diagram is used in sensitivity analysis. It's called a diagram because the bar chart is listed vertically and often looks like a tornado when complete. Answer C is incorrect. A stakeholder matrix can be used in stakeholder management to show concerns, threats, and strategies for managing the stakeholders. Answer D is incorrect. A Pareto chart is a bar chart that ranks problems or categories from largest to smallest. It's often used in quality control to rank categories of defects for improvements.

• Question 110:

  Which business analysis task in the requirements management and communication domain is best described as creating and maintaining relationships among business objectives, requirements, team deliverables, and solution components to support business analysis activities?

  A. Communicate requirements.
  B. Prepare the requirements package.
  C. Manage requirements traceability.
  D. Document requirements for review.
  C. Manage requirements traceability.

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  The question describes the task of managing requirements traceability. Answer B is incorrect. Preparing the requirements package is a task that selects and structures a set of requirements to ensure that the requirements are effectively communicated to, understood by, and usable by a stakeholder group or groups. Answer A is incorrect. Communicating requirements is the process of discussing the requirements through communication channels to ensure that the stakeholders understand the requirements. Answer D is incorrect. Documenting requirements for review is not a valid answer, as this is not a business analysis task in the requirements management and communication knowledge area.