IIBA CBAP Online Practice Questions and Exam Preparation

IIBA CBAP Online Questions & Answers

• Question 281:

  You have identified several problems that you need to track as the business analysis duties progress. You want to make certain that the identified activities are resolved.

  What document elicitation technique can help in this scenario?

  A. Brainstorming
  B. Observation
  C. Interviews
  D. Problem tracking
  D. Problem tracking

• Question 282:

  An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year. Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these

  goals.

  A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:

  ?Total annual premium the customer has with the company (Financial worth)

  ?Time with the insurance company (Loyalty)

  Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:

  

  The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:

  

  If within the first six months, customer retention increased by 5 % and sales increased by 6%, then when will the desired sales and retention goals be achieved assuming the trend continues at the same pace?

  A. Sales ?2 years; Retention ?18 months
  B. Sales ?3 years; Retention ?1 year
  C. Sales ?2.5 years; Retention ?2 years
  D. Sales ?18 months; Retention ?1 year
  B. Sales ?3 years; Retention ?1 year

• Question 283:

  The business analyst (BA) is facilitating a requirements workshop with a large group of diverse stakeholders, some of whom are not entirely familiar with the goals and objectives of the project. The BA must understand the business domain, corporate culture, group dynamics, and expected outputs to adequately communicate the __________.

  A. change strategy.
  B. requirements prioritization.
  C. elicitation scope.
  D. enterprise architecture.
  C. elicitation scope.

• Question 284:

  An insurance company wants to implement a business intelligence solution to consolidate data from various different internal systems to provide a better understanding of their customer base.

  A business analyst (BA) is engaged to put together a tender (bid) to be sent to various business intelligence providers and implementation partners. Among other information, the business analyst requests the following:

  Licensing costs for Year 0 based on meeting 1 Central Processing Unit (CPU) license Licensing costs for specific user types such as Report Creators. Online Analytical Processing (OLAP) users and Power uses Predicted licensing costs for renewing in Years 1 ad 2 Full implementation costs

  After reviewing the received vendor responses the project team shortlists the candidates to 3 and the BA structures the received information as follows: The BA also conducts a sensitivity analysis to compare the expected costs should the company's needs grow based on the following information:

  

  Scenario 1: Ten extra report creator, 1 extra OLAP user and 1 extra power user licenses and 2 extra CPU licenses Scenario 2: Twenty five extra report creator, 1 extra OLAP user and 1 extra power user licenses and 3 extra CPU licenses

  

  What is the time difference in days between the shortest and longest implementation?

  A. 39
  B. 51
  C. 60
  D. 19
  B. 51

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  Explanation/Reference:

• Question 285:

  Your organization is using a plan-driven approach to business analysis.

  What characteristic must be true of changes in the approach that your organization is using?

  A. All the changes only occur if they are less than an agreed factor, such as ten percent of the solution's overall cost or a percentage of the project's schedule.
  B. All the changes only occur if they are less than ten percent of the solution's overall cost.
  C. All the changes only occur if they are genuinely necessary.
  D. Changes are generally not permitted in the plan-driven approach to business analysis.
  C. All the changes only occur if they are genuinely necessary.

• Question 286:

  You are the business analyst for your organization and are currently with several key stakeholders as part of the determination of which business analysis approach is most appropriate for the current project.

  Which one of the following is not a stakeholder that is considered when completing the business analysis planning and monitoring task to determine a business analysis approach?

  A. Tester
  B. Project manager
  C. Regulator
  D. Functional management
  D. Functional management

• Question 287:

  The performance of the business analysis team has been reviewed by management to determine areas for improvement. The manager would like to help the business analysts (BAs) develop their skills and address the corrective actions.

  What is a technique that may help achieve this goal?

  A. Lessons learned
  B. Team restructure
  C. Weekly meetings
  D. Team building
  A. Lessons learned

• Question 288:

  A business analyst (BA) facilitated elicitation activities with subject matter experts and end users using observation, workshops, and interviews. After comparing the results, how should the BA resolve the variations?

  A. Identify a few key stakeholders to resolve the conflicts
  B. Set up additional activities to collaboratively resolve the issues
  C. Remove requirements that cause differences
  D. Weight the results from the observation because it is more reliable
  B. Set up additional activities to collaboratively resolve the issues

• Question 289:

  A business analyst (BA) works for a financial institution that wants to acquire new systems and migrate all future business operations to the new systems. The BA is responsible for performing a gap analysis and has reviewed the current state of systems.

  What is the next task that the BA needs to do to complete the gap analysis?

  A. Identify performance measures
  B. Define the future state capabilities
  C. Categorize risks factors
  D. Select the stakeholder engagement approach
  B. Define the future state capabilities

• Question 290:

  You are the business analyst for your organization and are leading a presentation about an identified problem. This presentation will help the stakeholders to understand the problem and it will help you when you begin to elicit requirements from the stakeholders.

  Which type of learner learns best through the presentation of models?

  A. Visual learners
  B. Auditory learners
  C. Kinesthetic learners
  D. Communication model learners
  A. Visual learners