CBAP Exam Details

  • Exam Code
    :CBAP
  • Exam Name
    :Cetified business analysis professional (CBAP)
  • Certification
    :IIBA Certifications
  • Vendor
    :IIBA
  • Total Questions
    :498 Q&As
  • Last Updated
    :Jul 14, 2026

IIBA CBAP Online Questions & Answers

  • Question 481:

    A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a $3,5 million budget to spend. Time is of the essence since there are some

    regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.

    There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired

    features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.

    System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be

    modified. To upgrade system A to have all ten features it would cost %5 million. System A would be at capacity if it were to process all of the company's claims.

    System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6

    million to upgrade.

    Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.

    Below is the estimated cost for each feature in priority order.

    If System A is unanimously selected to be the system for upgrade but the technical lead says that System A will have to be taken offline for 3 months, what kind of strategy should the project team develop while System A is offline?

    A. Change
    B. Competitive
    C. Organizational
    D. Stakeholder

  • Question 482:

    The business process model is also known as _________.

    A. Organization model
    B. Activity model
    C. Relational model
    D. Data flow model

  • Question 483:

    You are the business analyst for your organization and you are completing the manage requirements traceability process. You are tracking the requirements to determine how the requirements are interrelated with one another and with the

    actual delivery of the project scope.

    There are actually three reasons why the business analyst should trace requirements.

    Which one of the following is not one of the three reasons why trace requirements is useful?

    A. Impact analysis
    B. Requirements coverage
    C. Requirements allocation
    D. Quality control

  • Question 484:

    Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions.

    What type of observation technique is Martha completing?

    A. Shadowing
    B. Active
    C. Passive
    D. Usage consideration

  • Question 485:

    A company that specialized in manufacturing vending machines for books has been in business for 10 years. As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst (BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.

    Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.

    The BA was able to complete requirements elicitation activities in a short period of time.

    Which type of elicitation approach did the BA use?

    A. Experiment
    B. Collaborative
    C. Estimation
    D. Research

  • Question 486:

    Which of the following can be used in root cause analysis?

    A. Pareto chart
    B. Data-flow diagram
    C. Gantt chart
    D. Fishbone diagram

  • Question 487:

    Holly's organization uses a plan-driven approach to business analysis.

    When it comes to communication in Holly's organization what type of communication will likely be required?

    A. Face-to-face
    B. Chain of command
    C. Formal
    D. Ad hoc

  • Question 488:

    You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements.

    The following are the three categories of risk tolerance associated with the stakeholders except for which one?

    A. Mitigation
    B. Risk-aversion
    C. Risk-seeking
    D. Neutrality

  • Question 489:

    Which of the following techniques involves coordinating and collaborating with other credible sources in risk?

    A. Risk identification
    B. Risk management
    C. Risk communication
    D. Risk analysis

  • Question 490:

    You are the business analyst for your organization and you are completing the verify requirements process. There are eight characteristics each requirement should have: cohesive, complete, consistent, correct, and feasible.

    Which one of the following four is not a characteristic of a requirement?

    A. Functional
    B. Modifiable
    C. Unambiguous D. Testable

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