CBAP Exam Details

  • Exam Code
    :CBAP
  • Exam Name
    :Cetified business analysis professional (CBAP)
  • Certification
    :IIBA Certifications
  • Vendor
    :IIBA
  • Total Questions
    :498 Q&As
  • Last Updated
    :Jul 14, 2026

IIBA CBAP Online Questions & Answers

  • Question 161:

    A business analyst (BA) has completed requirements elicitation and modelling on a project to implement a new case management system. During analysis of the requirements, the BA notices that one of the requirements appears to be in conflict with the company's case management policies. What should the BA do?

    A. Request modification to the policies and identify the changes as an assumption and a dependency
    B. Modify the requirements to adhere to the existing policies and note the change in the models.
    C. Identify the policies as a potential constraint and review with management
    D. Create a requirement to indicate the change to the current policies and update the information in the models

  • Question 162:

    You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year.

    What does the $300,000 represent?

    A. Solution cost
    B. Budget
    C. Requirements
    D. Constraint

  • Question 163:

    You are the business analyst for the NHQ Organization. Management has asked that you examine the workflow and internal processes for order fulfillment. Specifically, they'd like you to complete an in-depth analysis and documentation of the business problems and opportunities that may be exist for the organization.

    What business analysis knowledge area does this activity map to?

    A. Requirements elicitation
    B. Solution assessment and validation
    C. Enterprise analysis
    D. Requirements management and communication

  • Question 164:

    Holly is the business analyst for her organization. Holly encourages teamwork and open communications among the business analysis team and the stakeholders. She wants stakeholders to drop by her office and freely discuss the requirements, the solution scope, and other concerns about the solution she's working on. Holly definitely prefers informal communications.

    What is the danger Holly may experience with informal communications?

    A. There is no danger; informal communications is a preferred business analysis technique.
    B. The stakeholders may address the business analysis team and the project team directly rather than communicate through Holly.
    C. Stakeholders may miss information and the requirements could become ambiguous.
    D. The stakeholders may not know who's in charge of the solution.

  • Question 165:

    A popular department store chain wants to make computer upgrades as well as conduct a major remodeling effort to increase revenue to all their 100 stores over the next 2 years. The remodeling will occur in two phases. The two phases are required at each store and can be completed in any order, but each phase must be fully completed before the next phase can begin. Phase 1 will take approximately 32 weeks and will not require a store to be temporarily closed. Phase 2 will take approximately 20 weeks and will require a store to be temporarily closed.

    In order to keep inventory level and total revenue for the department store chain at an operational level, 75% of the stores must remain open to the public at all times. Against the board of director's advice, the Chief Executive Officer (CEO) made a decision to start and complete the top 25 revenue-producing stores in the first year to get those stores remodeled and fully operational.

    A business analyst (BA) has been brought in to help with planning the project and gathering requirements.

    What tool will help the BA understand the changes needed to keep the majority of the stores open?

    A. Capability Model
    B. Business capability analysis
    C. Transition State Diagram
    D. Stakeholder Matrix

  • Question 166:

    While reviewing the data feeds on a project the business analyst (BA) realizes there is a feed that contains complex relationships. In order to help understand the data and accurately reflect a set of requirements the BA decides to prioritize the requirements. What modeling format could the BA use?

    A. Matrix
    B. User interface
    C. Data dictionary
    D. Data model

  • Question 167:

    Which of the following techniques involves determining and documenting the variance between business requirements and current capabilities?

    A. Risk analysis
    B. Schedule analysis
    C. GAP analysis
    D. Cost benefit analysis

  • Question 168:

    You are the business analyst for your organization. For the past several months you have been completing the business analysis duties for the solution stakeholders. You now have, you believe, the solution requirements identified and documented.

    What must you now do with the requirements before proceeding?

    A. Make certain the stakeholders can pay for the solution and have them sign off on the requirements.
    B. Present the solution to the project manager for his input.
    C. Get all of the stakeholders to sign off on the requirements.
    D. Make certain the stakeholders understand the requirements before they approve the requirements you've gathered.

  • Question 169:

    A business analyst (BA) conducts a business rules analysis exercise to identify the organizational rules constraining the project. In addition to existing regulations and contracts, what else does the BA check?

    A. Backlogs
    B. Permissions matrix
    C. Policies
    D. Business case

  • Question 170:

    As part of defining the business analysis approach for a project, the business analyst (BA) identifies the key stakeholders responsible for upcoming activities for the initial phase. The BA emails each of these stakeholders and asks when they can be finished. One stakeholder does not reply, one angrily comments that it is not their job and is too busy, and two respond saying that they do not understand what is being asked of them.

    What competencies can the BA draw on that would best assist with getting agreement from all these stakeholders?

    A. Personal accountability, time management, demonstrated trustworthiness
    B. Negotiation, conflict resolution, effective communication
    C. Industry knowledge, solution knowledge, organization knowledge
    D. Learning, creative thinking, problem solving

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