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BPM-001 Real Exam Questions

Certified Business Process Manager (BPM)

69 questions available · Page 1 of 7

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Question 1 Single choice

The layers of BPM move from __________.

  1. A

    Bottom-Up

  2. B

    Top-Down

  3. C

    Left-Right

  4. D

    Right-Left

Show answer and explanation

Correct answer: B

Question 2 Single choice

The "D" in the DMAIC model stands for "Decide."

  1. A

    True

  2. B

    False

Show answer and explanation

Correct answer: B

Question 3 Single choice

Business Analysis involves identifying key business objectives and collecting as much data and information as possible.

  1. A

    True

  2. B

    False

Show answer and explanation

Correct answer: A

Question 4 Single choice

Process improvement offers you an alternative approach for uncovering data about your process.

  1. A

    True

  2. B

    False

Show answer and explanation

Correct answer: B

Question 5 Single choice

What do business processes define?

  1. A

    The company's strategy

  2. B

    The efficiency of process execution

  3. C

    The and-to-end series of events for interacting with customers

  4. D

    Only the in-house services

Show answer and explanation

Correct answer: C

Question 6 Single choice

Enterprise Content Management (ECM) offers a systematic approach to help organizations manage this large volume of content.

  1. A

    True

  2. B

    False

Show answer and explanation

Correct answer: A

Question 7 Single choice

Technology cannot be used to make processes more efficient, productive, and profitable.

  1. A

    True

  2. B

    False

Show answer and explanation

Correct answer: B

Question 8 Single choice

Most processes are a blend of human interaction and IT solutions.

  1. A

    True

  2. B

    False

Show answer and explanation

Correct answer: A

Question 9 Single choice

You can improve a process by eliminating wasteful activities.

  1. A

    True

  2. B

    False

Show answer and explanation

Correct answer: A

Question 10 Single choice

Why is focused People & Change Management necessary in BPM?

  1. A

    To achieve quick wins faster

  2. B

    To anticipate the impact on stakeholders

  3. C

    To assure customers of success

  4. D

    To motivate the process team

Show answer and explanation

Correct answer: B