GAQM BPM-001 Online Practice Questions and Exam Preparation

GAQM BPM-001 Online Questions & Answers

• Question 51:

  Business process improvement (BPI) focuses on continuous process improvement.

  A. True
  B. False
  A. True

• Question 52:

  The balanced scorecard enables everyone within the organization to be on the same page.

  A. True
  B. False
  A. True

• Question 53:

  Process improvement offers you an alternative approach for uncovering data about your process.

  A. True
  B. False
  B. False

• Question 54:

  Why do organizations change their processes?

  A. To refocus resources
  B. New policies and procedures are developed
  C. Processes become outdated
  D. All of the above
  E. None of the above
  D. All of the above

• Question 55:

  What do business processes define?

  A. The company's strategy
  B. The efficiency of process execution
  C. The and-to-end series of events for interacting with customers
  D. Only the in-house services
  C. The and-to-end series of events for interacting with customers

• Question 56:

  ___________ and ___________are the two pillars of the Toyota Production System.

  A. Just-In-Time
  B. Just-In-Merit
  C. Kaizen
  D. Jidoka
  A. Just-In-Time
  D. Jidoka

• Question 57:

  A frequent reason for the failure of BPM-Projects is __________________.

  A. There is not enough executive involvement
  B. Too much training of the process owner
  C. Comprehensive BPM-tools have not been used
  D. The change management processes have not been managed properly
  D. The change management processes have not been managed properly

• Question 58:

  Which two of the following are the Six Steps of Business Process Improvement? (Choose two.)

  A. Know the Customer
  B. Know the Standards
  C. Know the Business
  D. Access the Process
  A. Know the Customer
  D. Access the Process

• Question 59:

  Which philosophy was primarily developed by Toyota manufacturing experts?

  A. Lean
  B. Business Process Improvement
  C. Six Sigma
  D. Service Management
  A. Lean

• Question 60:

  What is the job of the process owner?

  A. Responsible for process design, process performance and development of the solution
  B. Execution of project management for re-engineering
  C. Development of the database design for the repository
  D. Selection and procurement of BPM-tools
  A. Responsible for process design, process performance and development of the solution