AVIXA AVIXA-CTS Online Practice Questions and Exam Preparation

AVIXA AVIXA-CTS Online Questions & Answers

• Question 121:

  A client wants a third-party commitment that a project will be completed as per contract and protection against losses if it is not.

  What document should they request from their supplier?

  A. liability policy
  B. performance bond (guarantee)
  C. statement of qualification
  D. quality assurance checklist
  B. performance bond (guarantee)

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  Explanation

  A performance bond provides a third-party guarantee that the contractor will complete the project as specified in the contract and offers protection against financial losses if the project is not completed. This bond ensures that the client has recourse if the contractor fails to meet contractual obligations. CTS Technology Specialist Reference CTS study materials note that performance bonds are commonly requested in construction and large AV projects to provide clients with financial protection and assurance of project completion.

• Question 122:

  When is the optimal time to conduct training of end users in a new AV installation?

  A. after all participants have reviewed equipment manuals
  B. when all users of the facility can be trained at the same time
  C. at the time of system handover with accompanying user guides
  D. during installation so that the system can be configured and modified in line with the user's knowledge
  C. at the time of system handover with accompanying user guides

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  Explanation

  The optimal time to conduct training of end users in a new AV installation is at the time of system handover with accompanying user guides. This ensures that users receive hands-on training with the actual equipment they will be using, allowing them to understand its operation fully and ask questions while a technician is present. Providing user guides during this time also gives them a reference to consult after the training session. Axis Technology Specialist documentation stresses the importance of comprehensive training and support at the system handover phase to maximize user proficiency and satisfaction.

• Question 123:

  A loudspeaker with sensitivity 90 dB SPL measured at 1 meter, 1 watt Is placed 2 meters away from a listener.

  At 1 watt, what Is the SPL at the listener?

  

  A. 81 dB SPL
  B. 84 dB SPL
  C. 87 dB SPL
  D. 90 dB SPL
  A. 81 dB SPL

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  Explanation

  To determine the Sound Pressure Level (SPL) at 2 meters from the loudspeaker, we use the inverse square law of sound. The inverse square law states that for each doubling of the distance from the sound source, the SPL decreases by 6 dB.

  Given:

  Sensitivity: 90 dB SPL at 1 meter with 1 watt.

  Distance: 2 meters. When the distance is doubled from 1 meter to 2 meters, the SPL will decrease by 6 dB.

  Therefore: 90 dB SPL

  - 6 dB = 84 dB SPL at 2 meters. However, since the answer choices are given and no mistake has been indicated in the answer choices themselves, the correct answer based on typical question logic should be:

  90 dB SPL#6 dB=84 dB SPL90 \text{ dB SPL} - 6 \text{ dB} = 84 \text{ dB SPL} 90 dB SPL#6 dB=84 dB SPL

  Therefore, the SPL at the listener 2 meters away is 84 dB SPL.

• Question 124:

  Which of the following documents includes details about equipment type, model, location, and expected service frequency?

  A. Warranty form
  B. Maintenance plan
  C. Program document
  D. Handover document
  B. Maintenance plan

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  Explanation

  A maintenance plan provides structured information about how and when to service each component in the AV system. It includes model numbers, service intervals, and locations to ensure operational integrity over time. "The maintenance plan outlines the type and frequency of service for each piece of equipment. It ensures the client has a roadmap for sustaining system performance." -CTS Exam Guide, Maintenance and Service Planning

• Question 125:

  During an initial customer visit, it is important to determine whether or not one is

  A. going to get the job.
  B. being competitive enough.
  C. meeting with the decision maker.
  D. going to have enough cable in stock to do the job.
  C. meeting with the decision maker.

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  Explanation

  During an initial customer visit, it is crucial to determine whether you are meeting with the decision maker. This ensures that the person who has the authority to approve the project and allocate resources is involved from the beginning.

  Identifying and engaging with the decision maker helps streamline the process, address their specific needs and concerns, and increases the likelihood of project approval. This practice is a standard approach in sales and project management to ensure efficient communication and decision-making.

  References:

  Axis Communications - Sales and Customer Engagement Guidelines Project Management Best Practices

• Question 126:

  Based on this image, what is the aspect ratio for WUXGA?

  

  A. 1.6:1
  B. 1.78:1
  C. 1.85:1
  D. 2.35:1
  A. 1.6:1

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  Explanation

  WUXGA stands for Wide Ultra Extended Graphics Array and has a resolution of 1920 x 1200 pixels. To determine the aspect ratio, we divide the width by the height:

  =1.6:1\text{Aspect Ratio} = \frac{1920}{1200} = 1.6:1Aspect Ratio=12001920=1.6:1 Therefore, the aspect ratio for WUXGA is 1.6:1. This aspect ratio is common for widescreen monitors and provides a wider display format compared to traditional 4:3 screens, enhancing the viewing experience for multimedia content.

• Question 127:

  A university has equipped all of its theatres with laser projectors. The maintenance department should schedule.

  A. lamp and filter changes every six months.
  B. cleaning and focus checks every six months.
  C. remote monitoring and replace equipment at end of life.
  D. no inspections, as they are maintenance free and replace equipment at end of life.
  B. cleaning and focus checks every six months.

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  Explanation

  While laser projectors generally require less maintenance than lamp-based projectors, they still benefit from routine cleaning and focus checks every six months. Dust accumulation can affect performance, and regular inspections ensure optimal image quality and longevity.

  CTS Technology Specialist Reference

  The CTS curriculum suggests periodic maintenance for all types of projectors to maintain image quality and prolong equipment life, even for low-maintenance options like laser projectors.

• Question 128:

  When responding to a potential client who quotes online pricing of a display from a retail store as a benchmark for expected pricing, how can the technician BEST counter their point?

  A. Explain the value of commercial displays and how they differ from residential displays.
  B. Offer to install the Owner Furnished display and have them purchase from the retail store.
  C. Explain the difference between commissions for a retail store and commissions for the integrator.
  D. Explain the added value of having a professional installer take ownership over the entire solution.
  A. Explain the value of commercial displays and how they differ from residential displays.

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  Explanation

  Commercial displays are built for longer operational hours, higher durability, and usually have features like extended warranties and service agreements that are not typically available with consumer-grade displays. Explaining these distinctions helps clients understand why professional AV solutions are priced differently than retail options.

  CTS Technology Specialist Reference

  According to CTS materials, technicians should be prepared to explain the value and benefits of commercial-grade equipment to justify cost differences.

• Question 129:

  In order to calculate throw distances for an existing installation, what is the FIRST thing to evaluate?

  A. aspect ratio
  B. light conditions
  C. the size of the screen
  D. the height of the ceiling
  C. the size of the screen

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  Explanation

  To calculate throw distance, the size of the screen is essential as it determines the distance needed for the projector to fill the screen adequately. Throw ratio calculations depend directly on screen size, impacting projector placement.

  CTS Technology Specialist Reference

  Throw distance calculations are covered in CTS training, where screen size is the primary factor in determining projector positioning for optimal image display.

• Question 130:

  In order to estimate project task duration, one needs to understand the effort required to complete the expected scope and:

  A. Client budget
  B. User experience
  C. Required training
  D. Resource availability
  D. Resource availability

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  Explanation

  When estimating how long a task will take, it's not enough to know what needs to be done (scope)-you must also factor in resource availability (e.g., technicians, equipment, or tools). If resources are limited, even simple tasks can take longer.

  "Task duration depends on the work required and the availability of human and material resources." -CTS Exam Guide, Project Scheduling and Time Estimation