ASQ ASQ-CQE Online Practice Questions and Exam Preparation

ASQ ASQ-CQE Online Questions & Answers

• Question 1:

  The descriptive name for a fishbone or Ishikawa diagram is which of the following?

  A. Flow charts.
  B. Cause and effect diagrams.
  C. Pareto diagram.
  D. Scatter diagram.
  B. Cause and effect diagrams.

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  Explanation

• Question 2:

  The following data sets were presented to top management.

  

  Which problem area should be targeted for improvement first?

  A. A
  B. B
  C. C
  D. D
  B. B

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  Explanation

  To determine which problem area should be targeted for improvement first, we need to consider both the dollar savings and the probability of success. Calculating the expected savings (dollar savings multiplied by the probability of success) for each problem area gives us a clear picture:

  A: 100,000 * 0.15 = 15,000

  B: 92,000 * 0.30 = 27,600

  C: 84,000 * 0.20 = 16,800

  D: 72,000 * 0.33 = 23,760

  Problem Area B has the highest expected savings (27,600), making it the best target for initial improvement efforts based on the given data.

  References:

  Quality Management for Organizational Excellence by David L. Goetsch and Stanley Davis.

  ASQ Certified Manager of Quality/Organizational Excellence Handbook.

• Question 3:

  The most desirable outcome of a design FMEA (DFMEA) is A. a severity classification matrix I

  B. a reduction in design risk

  C. a comprehensive list of design functions

  D. an estimate of failure frequency

  Correct Answer. B
  B

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  Explanation

  Design Failure Mode and Effects Analysis (DFMEA) is a systematic approach to identifying and addressing potential failure modes in a product design, aiming to reduce risks associated with those failures.

  Severity Classification Matrix:

  Used in DFMEA to prioritize risks based on their severity, occurrence, and detection, but not the most desirable outcome.

  Reduction in Design Risk:

  The primary goal of DFMEA is to identify potential failure modes and mitigate their impact, thereby reducing the overall risk in the design.

  This involves taking corrective actions to eliminate or reduce the likelihood of failures and their effects.

  Comprehensive List of Design Functions:

  Part of the DFMEA process but not the ultimate goal.

  Estimate of Failure Frequency:

  Important for assessing risk but secondary to actually reducing the risk.

  References: DFMEA methodologies and best practices in design risk management.

• Question 4:

  How many outcomes are possible when performing a single trial of a binomial experiment?

  A. 1
  B. 2
  C. 3
  D. 4
  B. 2

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  Explanation

• Question 5:

  A test-retest study is performed to a coordinate measuring machine (CMM) using a working standard of 100.00 ?0.001 mm (95% confidence). The length of the standard is measured 30 rimes. The mean and standard deviation of the measurements are x = 107.883 mm and 5 = 2.497 mm. All of the measurements are made are the same location on the standard and are taken by the same technician, who mounts and dismounts the unit for each measurement.

  The precision of the CMM is estimated to be_____________

  A. 0.456
  B. 2.497
  C. 7.833
  D. 12.735
  B. 2.497

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  Explanation

  The precision of the Coordinate Measuring Machine (CMM) is estimated by its standard deviation in repeated measurements, which is given as 2.497 mm. This value represents the precision of the measurements as it reflects the spread or

  variability in the measurement data.

  References:

  Introduction to Statistical Quality Control by Douglas

  C. Montgomery.

  ASQ Quality Press: The Certified Quality Engineer Handbook.

• Question 6:

  The relationship between factors can be displayed using which of the following tools?

  A. Control chart
  B. Matrix diagram
  C. Check sheet
  D. Process map
  B. Matrix diagram

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  Explanation

  A Matrix Diagram is a tool used to display the relationship between different factors. It helps in identifying and analyzing the presence and strength of relationships among two or more sets of items. This tool is valuable in quality management

  as it can help identify the factors that are most influential in a process, thereby assisting in prioritizing areas for improvement.

  References:

  ASQ Quality Press: The Quality Toolbox.

  Total Quality Management by Dale

  H. Besterfield.

• Question 7:

  A company's quality policy should be developed by the

  A. executive level of management
  B. manager of quality
  C. most productive process improvement team
  D. quality engineering department
  A. executive level of management

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  Explanation

  The quality policy sets the overall intentions and direction of an organization regarding quality, as formally expressed by top management.

  It should be developed by the executive level of management to ensure alignment with the company's strategic goals and to demonstrate commitment to quality.

  Involvement of top management ensures that the policy is authoritative and can drive the entire organization towards quality objectives.

  References: ISO 9001:2015 and the ASQ "Quality Management Systems Handbook" emphasize the role of top management in developing the quality policy.

• Question 8:

  What distribution is used to determine the OC curve for an attributes sampling plan?

  A. Normal.
  B. Binomial.
  C. Exponential.
  D. The binomial or the hypergeometric distribution.
  D. The binomial or the hypergeometric distribution.

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  Explanation

• Question 9:

  The existence of a quality control manual at your key supplier means

  A. That a quality system has been developed.
  B. That a quality system has been implemented.
  C. That the firm is quality conscious.
  D. That the firm is a certified supplier.
  A. That a quality system has been developed.

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  Explanation

• Question 10:

  Select the incorrect statement from among the following. The IDs of a certain piece of tubing are normally distributed with mean 1.00". The proportion of tubing with IDs less than 0.90 is

  A. Less than the proportion of Ids greater than 0.90
  B. Less than 50 percent.
  C. Less than the proportion with IDs greater than 1.10
  D. Less than the proportion with IDs greater than 1.00
  C. Less than the proportion with IDs greater than 1.10

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  Explanation