ASQ ASQ-CQE Online Practice Questions and Exam Preparation

ASQ ASQ-CQE Online Questions & Answers

• Question 91:

  Which of the following tools is an example of a noncontact measurement tool?

  A. Laser scanner
  B. Hardness tester
  C. Micrometer
  D. Caliper
  A. Laser scanner

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  Explanation

  A laser scanner is a noncontact measurement tool that uses laser technology to measure the dimensions and shape of an object without physically touching it. This is useful for precise measurements where contact might damage the part or

  alter the measurement.

  References:

  Jain, R.K. (1994). Engineering Metrology. Khanna Publishers.

  ASQ. (n.d.). Measurement System Analysis. Retrieved from https://asq.org/quality-resources/measurement-system-analysis

• Question 92:

  What type of test should be used to detect certain kinds of subsurface flaws?

  A. Visual inspection
  B. Liquid penetrant
  C. Magnetic particle
  D. Rockwell
  C. Magnetic particle

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  Explanation

  To detect subsurface flaws, a method that can penetrate the surface of the material and reveal flaws below the surface is required. Visual inspection and liquid penetrant tests are typically used for surface defects, while the Rockwell test measures hardness. Magnetic particle testing, however, is Magnetic particle testing (MT) is a non-destructive testing method used to detect surface and near-surface flaws in ferromagnetic materials. It involves magnetizing the material and applying ferrous particles that gather around discontinuities, making subsurface flaws detectable.

• Question 93:

  Which of the following is NOT a statistical level of measurement?

  A. Ordinal.
  B. Nominal.
  C. Numerical.
  D. Ratio.
  C. Numerical.

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  Explanation

• Question 94:

  Which of the following is most important to shaping the culture of an organization?

  A. Geographic location
  B. Management philosophy
  C. Market share
  D. Implement ISO
  B. Management philosophy

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  Explanation

  Management philosophy is crucial in shaping the culture of an organization. It defines the values, beliefs, and principles that guide the behavior of its members. A strong, coherent management philosophy provides direction, motivates employees, and fosters a sense of identity and purpose within the organization. It influences decision-making, leadership styles, and the overall work environment.

• Question 95:

  A way to convince management that a quality improvement program is needed is to present

  A. the number of audit findings the company received from the last audit
  B. the company's performance in terms of quality in comparison with its competitors
  C. die size of the problem in terms of the potential savings and increased profit that can result from fixing it
  D. data on how employees will produce better quality product and services if their pay is increased and their benefits improved
  C. die size of the problem in terms of the potential savings and increased profit that can result from fixing it

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  Explanation

  To convince management of the need for a quality improvement program, it is most effective to present the size of the problem in terms of potential savings and increased profit. Management is often driven by financial metrics, so quantifying the impact of quality issues and the benefits of improvements in monetary terms will be persuasive.

  "Juran's Quality Handbook" by Joseph M. Juran, which emphasizes presenting business cases in financial terms to gain management support for quality initiatives.

• Question 96:

  In an ISO-compliant quality system, which of the following methods would be most effective for identifying employee training needs?

  A. Allowing employees to identify their own training needs
  B. Conducting a needs analysis for each job category
  C. Requiring all employees to complete the same training courses
  D. Requiring supervisors to identify training for their employees
  B. Conducting a needs analysis for each job category

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  Explanation

  An ISO-compliant quality system requires a structured approach to identifying and addressing training needs.

  Allowing Employees to Identify Their Own Training Needs:

  This can lead to inconsistent and subjective training requirements.

  Conducting a Needs Analysis for Each Job Category:

  This method ensures that training is aligned with the specific requirements and responsibilities of each job role.

  A needs analysis assesses the skills and competencies required for each job and identifies any gaps that training can address.

  Requiring All Employees to Complete the Same Training Courses:

  This approach may not address the specific needs of different job roles and can be inefficient.

  Requiring Supervisors to Identify Training for Their Employees:

  While supervisors can provide input, a comprehensive needs analysis is more effective for ensuring systematic and thorough identification of training needs.

  References: ISO 9001:2015 standards and guidelines on training and competency.

• Question 97:

  A in this drawing, the symbol is being used to indicate the ____________

  

  A. reference plane
  B. basic definition
  C. datum
  D. feature
  C. datum

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  Explanation

  In the provided drawing, the symbol marked "A" is being used to indicate a datum. A datum is a reference point, line, or surface used as a basis for measurement and to establish the location or orientation of other features. It serves as a starting point for dimensional control and ensures consistency in the manufacturing process.

• Question 98:

  When using a control chart, a point plotting within the limits on the chart is

  A. The equivalent of type I error.
  B. The equivalent of type II error.
  C. The equivalent of accepting the hypothesis that the process is in control.
  D. The equivalent of not rejecting the hypothesis that the process is in control.
  D. The equivalent of not rejecting the hypothesis that the process is in control.

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  Explanation

• Question 99:

  Which of the following tools should be used to break a broad goal into increasingly detailed levels?

  A. Affinity diagram
  B. Interrelationship digraph
  C. Matrix diagram
  D. Tree diagram
  D. Tree diagram

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  Explanation

  A tree diagram is a tool used to break down broad goals into increasingly detailed levels. It starts with a central concept and branches out into finer levels of detail, similar to the structure of a tree. This helps in understanding the various

  components of a goal and how they relate to one another, facilitating a step-by-step approach to achieving the objective.

  References:

  ASQ (American Society for Quality). (n.d.). Tree Diagram. Retrieved from

  https://asq.org/quality-resources/tree-diagram

  Tague, N.R. (2004). The Quality Toolbox. ASQ Quality Press.

• Question 100:

  When a company is developing a quality information system, the most important factor is the___________

  A. needs of the end user of the system
  B. input from the quality department
  C. level of oversight by senior management
  D. method of collecting data used in the system
  A. needs of the end user of the system

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  Explanation

  When developing a quality information system, the most important factor is understanding and addressing the needs of the end user. This ensures the system is functional, user-friendly, and meets the requirements for which it was designed. End-user needs dictate the system's features, usability, and overall effectiveness.

  ISO 9001:2015 - Quality management systems

  Requirements, which emphasizes the importance of customer focus in designing quality management systems.