Atlassian Atlassian Certifications ACP-610 Questions & Answers

• Question 11:

  The head of customer service wants to identity potential bottlenecks in the support workflow of her teams in the last three months. Which report provides this information?

  A. Created vs. Resolved Issues Report

  B. Time Since Issues Report

  C. Cumulative Flow Diagram

  D. Resolution Time Report

  E. Average Age Report

  Correct Answer: C

  The Cumulative Flow Diagram is the report that provides the information that the head of customer service wants. The Cumulative Flow Diagram is a tool that visualizes the quantity and distribution of work items along different stages of a process. The report shows how many work items are in each stage at any given time, and how they flow from one stage to another. The report can help identify potential bottlenecks in the support workflow by showing where work items accumulate or stagnate over time. For example, if the report shows a sudden increase or a wide band of work items in the "Waiting for Customer" stage, it may indicate that the customers are not responding quickly enough or that the support team is not following up effectively. The report can also help monitor the overall progress and performance of the support teams by showing the total number of work items created, resolved, and remaining over time. References: Managing Jira Projects Data Center and Server: Certification Bundle, Cumulative Flow Diagram

• Question 12:

  Paul and Tessa are in the Auditors role of every project.

  You need to write a JQL query that shows Issues reported by either of them that are still unassigned.

  Select the correct JQL query.

  A. Reporter IN (Paul, Tessa) AND Assignee IS EMPTY

  B. Reporter IN (Auditors) AND assignee - EMPTY

  C. Reporter IN membersOfCAuditors") AND assignee = NULL

  D. Reporter IS Paul OR Reporter IS Tessa AND Assignee IS NULL

  E. (Reporter - Paul OR Reporter ?Tessa) AND Assignee - Unassigned

  Correct Answer: A

  The correct JQL query to find issues reported by either Paul or Tessa that are still unassigned is: Reporter IN (Paul, Tessa) AND Assignee IS EMPTY. This query uses the IN operator to specify a list of values for the Reporter field, and the IS EMPTY operator to check if the Assignee field has no value. The other options are incorrect because they use invalid syntax or operators, such as "-", NULL, or Unassigned. For more information on JQL syntax and operators, see JQL operators and Use advanced search with Jira Query Language (JQL). References: JQL operators, Use advanced search with Jira Query Language (JQL)

• Question 13:

  All projects use a shared permission scheme.

  The Browse Projects permission needs to be updated so that projectadministratorscan manage access to their own projects.

  What entry must be added to the Browse Projects permission?

  A. Application Access

  B. Project Lead

  C. Single User Project Role

  D. Group

  Correct Answer: B

• Question 14:

  You need to find all issues that were not competed in some past sprint, and that are now part of an active sprint. Identify two functions that you need to use in your JQL query. (Choose two.)

  A. closedSprints()

  B. futures prints()

  C. completed()

  D. remaming()

  E. openSprints()

  Correct Answer: AE

  The two functions that are needed to use in the JQL query to find all issues that were not completed in some past sprint, and that are now part of an active sprint are closedSprints() and openSprints(). The closedSprints() function returns all issues that are assigned to a completed sprint. The openSprints() function returns all issues thatare assigned to an incomplete sprint. By combining these two functions with the NOT operator, we can filter out the issues that belong to both a completed sprint and an incomplete sprint, and only get the issues that were not completed in some past sprint, and that are now part of an active sprint. For example, the JQL query could be: project = XYZ AND issuekey NOT IN (closedSprints() AND openSprints()) This query will return all issues in project XYZ that are not in both a closed sprint and an open sprint, meaning they are either in a closed sprint only or an open sprint only. Since we are looking for issues that are now part of an active sprint, we can assume they are in an open sprint only. References: Advanced search reference - JQL functions, Modifying closedSprints() to return previous two Sprints, JQL

  -of what closedSprints() does

• Question 15:

  The team wants to flag issues using a category. Their requirements are:

  1.

  more than one category value can be selected on an issue

  2.

  new category values can be added by any user

  3.

  category values can be selected via a dropdown menu

  4.

  category values can be re-used across all projects

  Which field meets their requirements?

  A. text field

  B. component

  C. user picket

  D. label

  E. checkboxes

  Correct Answer: D

  The label field meets the team's requirements for flagging issues using a category. Labels are a type of custom field that allow users to add one or more descriptive tags to issues. Users can add new labels on the fly, and select existing labels from a dropdown menu. Labels can be re-used across all projects, and can be searched and filtered easily. A text field does not allow multiple values or a dropdown menu. A component does not allow multiple values or adding new values by any user. A user picker does not allow multiple values or adding new values byany user. Checkboxes do not allow adding new values by any user. References: [Adding, removing and searching for labels], [Managing Jira Projects Data Center and Server: Certification Bundle]

• Question 16:

  Depending on the project configuration, a project administrator might be able to perform some tasks, instead of escalating them to the Jira administrator. Identic one such task.

  A. Remove Watchers from project notifications.

  B. Remove a priority value used by the project.

  C. Update permissions for a project user.

  D. Limit who can bulk edit project issues.

  Correct Answer: A

  A project administrator can remove watchers from project notifications, if they have the Manage Watchers permission. This is a task that does not require Jira administrator access, and can be done by the project administrator from the issue view. Removing a priority value used by the project, updating permissions for a project user, and limiting who can bulk edit project issues are all tasks that require Jira administrator access, and cannot be done by the project administrator. References: Managing watchers, Managing Jira Projects Data Center and Server: Certification Bundle

• Question 17:

  Your team uses Story Points for estimation and tracking.

  You performed several actions in the active sprint.

  Which two actions are reflected as scope change? (Choose two.)

  A. Added a fix version on a committed story.

  B. Estimated a story in the backlog.

  C. Dragged on estimated story from the backlog to the sprint.

  D. Modified the estimate value on a committed story.

  E. Added another 5ub-task to a committed story.

  F. Logged work on several committed stories.

  Correct Answer: CD

  The two actions that are reflected as scope change are dragging an estimated story from the backlog to the sprint and modifying the estimate value on a committed story. Scope change is a measure of how much work was added or removed from a sprint after it started. It is calculated by comparing the total story points committed at the start of the sprint and the total story points completed at the end of the sprint. If you add or remove issues from a sprint, or change their estimates, you are changing the scope of the sprint. The other actions mentioned in the question do not affect the scope of the sprint, as they do not change the amount of work planned or done in the sprint. References: Viewing the Velocity Chart, Scope change

• Question 18:

  Gen prioritizes and triages support requests as soon as they come in. She now wants to use drag-and-drop to:

  1.

  quicklyassign and transition them to in Progress

  2.

  instantly associate them with Epics

  Which board view will meet these requirements?

  A. Scrum backlog

  B. Kanban board

  C. Kanban backlog

  D. Active sprints

  Correct Answer: B

  A Kanban board is the best option for Gen to prioritize and triage support requests using drag-and-drop. A Kanban board allows Gen to quickly assign issues to herself or other team members by dragging them to the appropriate column. She can also transition issues to In Progress by moving them across the workflow. Additionally, she can instantly associate issues with Epics by dragging them to the Epic panel on the right side of the board. A Kanban board also provides a visual overview of the current status and progress of the support requests. References: Managing Jira Projects Data Center and Server: Certification Bundle, Configuring projects | Administering Jira applications Data Center and ..., [Working with issues | Jira Software Cloud]

• Question 19:

  You want to remove some epics from your personal Scrum board, without impacting any other boards. Identify the correct solution.

  A. Exclude them via a quick filter.

  B. Mark them as Done via the Epics panel

  C. Exclude them via the board filter

  D. Exclude them via the board sub filter.

  E. Transition them into an unmapped status.

  Correct Answer: D

• Question 20:

  You are reviewing the Velocity Chart for your team and notice that they completed more story points than they committed in their last sprint. You are definitely the only person who can add issues to sprints in your project. How did your learn complete more story points than they committed?

  A. The sprint was completed early.

  B. An epic with a story point estimate was completed during the sprint.

  C. Someone increased the story point value on an issue mid-sprint.

  D. A sub-task was in an unmapped status at the start of the sprint.

  E. A new sub-task was created drying the sprint

  Correct Answer: C

  The reason why your team completed more story points than they committed in their last sprint is that someone increased the story point value on an issue mid-sprint. This will increase the total story points completed at the end of the sprint, but not affect the total story points committed at the start of the sprint. Therefore, it will result in a positive scope change. The other reasons mentioned in the question do not explain why your team completed more story points than they committed, as they either do not affect story points at all, or affect both committed and completed story points equally. References: Viewing the Velocity Chart, Scope change